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Today, it is essential for organisations to pay greater attention to data and information, which must be considered as a valuable strategic resource. However, many organisations are challenged by determining the right way to improve the level of data quality. Saša Baškarada presents a capability maturity model for information quality management process assessment and improvement. The author employed six exploratory case studies and a four round Delphi study to gain a better understanding of the research problem and to build the preliminary model, which he then applied in seven international case studies for further enhancement and external validation. The model is a set of evaluation tools and methodologies, which are intended to assist with the identification of relevant problems and solutions. Thus, the Information Quality Management Capability Maturity Model (IQM-CMM) may provide organisations with a measure of their maturity in information quality management, along with recommendations for increasing the level of maturity.

Information Technology --- Computer Science (Hardware & Networks) --- Database management -- Quality control. --- Information storage and retrieval systems -- Business -- Quality control. --- Information technology -- Management -- Quality control. --- Engineering & Applied Sciences --- Computer Science --- Total quality management. --- Management information systems --- Management. --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Quality management, Total --- TQM (Total quality management) --- Business. --- Leadership. --- Computer science. --- Database management. --- Business and Management. --- Business Strategy/Leadership. --- Database Management. --- Computer Science, general. --- Sociotechnical systems --- Information resources management --- Management --- Total quality control --- Communication systems --- Informatics --- Science --- Data base management --- Data services (Database management) --- Database management services --- DBMS (Computer science) --- Generalized data management systems --- Services, Database management --- Systems, Database management --- Systems, Generalized database management --- Electronic data processing --- Ability --- Command of troops --- Followership