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Consumer protection --- -Consumer protection --- -Consumerism --- Protection, Consumer --- Commercial policy --- Africa --- -Africa --- Consumerism

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Consumer behavior --- Netherlands --- Consumer protection --- Consumerism --- Protection, Consumer --- Commercial policy

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This is the first Western-language research monograph detailing significant developments in consumer law and policy across the Association of Southeast Asian Nations (ASEAN), underpinned by a growing middle class and implementation of the ASEAN Economic Community from 2016. Eight chapters examine consumer law topics within ASEAN member states (such as product safety and consumer contracts) and across them (financial and health services), as well as the interface with competition law and the nature of ASEAN as a unique and evolving international organisation. The authors include insights from extensive fieldwork, partly through consultancies for the ASEAN Secretariat, to provide a reliable, contextual and up-to-date analysis of consumer law and policy development across the region. The volume also draws on and contributes to theories of law and development in multiple fields, including comparative law, political economy and regional studies.

Consumer protection --- Consumerism --- Protection, Consumer --- Commercial policy --- Law and legislation

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Consumer protection --- Consommateurs --- Law and legislation --- Case studies --- Protection --- Droit --- Cas, Etude de --- -Consumerism --- Protection, Consumer --- Commercial policy --- -Consumer protection --- -Law and legislation --- Consumerism --- European Union countries --- Cases

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The markets for goods and services have undergone significant changes over the past 20 years. Regulatory reform, global markets, new technologies and growth in the role of services in economic activity have driven the changes which, in many instances, have provided significant benefits to consumers. Relatively little attention has been paid to the challenges these developments have posed for consumers. More choice and more complexity in many markets have made it increasingly difficult for them to compare and assess the value of products and services. The challenges for consumers have raised similar challenges for the government authorities responsible for protecting them from unfair commercial practices and fraud. This book examines how markets have evolved and provides insights for improved consumer policy making. It explores, for the first time, how what we have learned through the study of behavioural economics is changing the way policy makers are addressing problems.

Consumer protection. --- Consumers. --- Customer relations. --- Customers (Consumers) --- Shoppers --- Consumerism --- Protection, Consumer --- Persons --- Commercial policy