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International Federation for Information Processing The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction. Proceedings and post-proceedings of referred international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing. For more information about the 300 other books in the IFIP series, please visit www.springer.com. For more information about IFIP, please visit www.ifip.org.

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This volume of the Lecture Notes in Computer Science series contains the set of papers accepted for publication at the colocated QofIS/ICQT 2002 workshops, i.e. the 3rd COST Action 263 International Workshop on Quality of future Internet Services (QofIS) and the 2nd International Workshop on Internet Charging and QoS Technology (ICQT), both of which took place at the ETH Zric h, Switzerland, hosted by the Computer Engineering and Networking Laboratory, TIK. QofIS 2002 was the third in a series of highly successful technical workshops and meetings on Internet services within the framework of the COST Action 263 Q uality of future Internet Services , following previous events in Berlin, Germany in 2000 and in Coimbra, Portugal in 2001. ICQT 2002 was the follow-up to a vivid and extremely well-attended workshop on Internet economics and charging technology that took place within the framework of the Annual Meeting of the German Society for Computer Science (GI) and the Austrian Computer Society in 2001 in Vienna, Austria.

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Multicasting (Computer networks) --- Peer-to-peer architecture (Computer networks) --- Computer networks --- Internet industry --- Telecommunications --- Electrical & Computer Engineering --- Engineering & Applied Sciences --- Quality control --- Accounting --- Prices --- Computer science. --- Computer communication systems. --- Software engineering. --- Information storage and retrieval. --- User interfaces (Computer systems). --- Computer Science. --- Computer Communication Networks. --- Popular Computer Science. --- Software Engineering. --- Information Storage and Retrieval. --- Information Systems Applications (incl. Internet). --- User Interfaces and Human Computer Interaction. --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Computer software engineering --- Engineering --- Communication systems, Computer --- Computer communication systems --- Data networks, Computer --- ECNs (Electronic communication networks) --- Electronic communication networks --- Networks, Computer --- Teleprocessing networks --- Data transmission systems --- Digital communications --- Electronic systems --- Information networks --- Telecommunication --- Cyberinfrastructure --- Electronic data processing --- Network computers --- Informatics --- Science --- Distributed processing --- Computer industry --- Information storage and retrieva. --- Information storage and retrieval systems. --- Automatic data storage --- Automatic information retrieval --- Automation in documentation --- Computer-based information systems --- Data processing systems --- Data storage and retrieval systems --- Discovery systems, Information --- Information discovery systems --- Information processing systems --- Information retrieval systems --- Machine data storage and retrieval --- Mechanized information storage and retrieval systems --- Computer systems --- Electronic information resources --- Data libraries --- Digital libraries --- Information organization --- Information retrieval --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Multicasting (Computer networks) - Congresses --- Peer-to-peer architecture (Computer networks) - Congresses --- Computer networks - Quality control - Congresses --- Internet industry - Accounting - Congresses --- Internet industry - Prices - Congresses

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The Internet has nearly a ten year history as a global, public communication infrastructure. The two applications that have created the demand from private and business users have been the World-Wide Web and electronic mail. We have inthelast?veyearsseentherapidlyemergingpopularityofpeer-to-peersharing of ?les, mostly for music, and to a more limited extent also the introduction of Internet telephony, television, and radio. These services place demands on the infrastructure that are higher with respect to quality and connectivity than web sur?ng and e-mail. Mobile (cellular) telephony has rivaled the Internet with respect to growth during the last decade. The hitherto separate networks are now set to merge into a mobile Internet that will give wireless access to all Internet services. The ambition behind the Internet’s continuing development is that it should serve as a general-purpose infrastructure and provide adequate support for all types of applications in terms of quality, connectivity, and cost. Thus the demands made on all Internet services must also be met by wireless access, and the circuit quality of a voice connection for mobile telephony must also be provided in the wiredIPnetworks.

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