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With the pressure of time-based competition increasing, and customers demanding faster service, availability of service parts becomes a critical component of manufacturing and servicing operations. Service Parts Management first focuses on intermittent demand forecasting and then on the management of service parts inventories. It guides researchers and practitioners in finding better management solutions to their problems and is both an excellent reference for key concepts and a leading resource for further research. Demand forecasting techniques are presented for parametric and nonparametric approaches, and multi echelon cases and inventory pooling are also considered. Inventory control is examined in the continuous and periodic review cases, while the following are all examined in the context of forecasting: • error measures, • distributional assumptions, and • decision trees. Service Parts Management provides the reader with an overview and a detailed treatment of the current state of the research available on the forecasting and inventory management of items with intermittent demand. It is a comprehensive review of service parts management and provides a starting point for researchers, postgraduate students, and anyone interested in forecasting or managing inventory.

Engineering. --- Engineering economy. --- Machinery. --- Operations research. --- Inventory control --- Spare parts --- Mechanical Engineering --- Civil & Environmental Engineering --- Engineering & Applied Sciences --- Civil Engineering --- Industrial & Management Engineering --- Mathematical models --- Forecasting --- Inventory control. --- Forecasting. --- Components, Repair --- Parts, Spare --- Repair components --- Repair parts --- Decision making. --- Engineering economics. --- Manufacturing industries. --- Machines. --- Tools. --- Engineering Economics, Organization, Logistics, Marketing. --- Manufacturing, Machines, Tools. --- Operation Research/Decision Theory. --- Machine parts --- Maintenance --- Equipment and supplies --- Manufactures. --- Manufacturing, Machines, Tools, Processes. --- Operations Research/Decision Theory. --- Operational analysis --- Operational research --- Industrial engineering --- Management science --- Research --- System theory --- Manufactured goods --- Manufactured products --- Products --- Products, Manufactured --- Commercial products --- Manufacturing industries --- Economy, Engineering --- Engineering economics --- Deciding --- Decision (Psychology) --- Decision analysis --- Decision processes --- Making decisions --- Management --- Management decisions --- Choice (Psychology) --- Problem solving --- Decision making

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This book focuses on the tactical planning level for spare parts management. It describes a series of multi-item inventory models and presents exact and heuristic optimization methods, including greedy heuristics that work well for real, life-sized problems. The intended audience consists of graduate students, starting scholars in the field of spare parts inventory control, and spare parts planning specialists in the industry. In individual chapters the authors consider topics including: a basic single-location model; single-location models with multiple machine types and/or machine groups; the multi-location model with lateral transshipments; the classical METRIC model and its generalization to multi-indenture systems; and a single-location model with an explicit modeling of the repair capacity for failed parts and the priorities that one can set there. Various chapters of the book are used in a master course at Eindhoven University of Technology and in a PhD course of the Graduate Program Operations Management and Logistics (a Dutch network that organizes PhD courses in the field of OM&L). The required pre-knowledge consists of probability theory and basic knowledge of Markov processes and queuing theory.  End-of-chapter problems appear for all chapters, with some answers appearing in an appendix.

Economics/Management Science. --- Production/Logistics/Supply Chain Management. --- Engineering Economics, Organization, Logistics, Marketing. --- Operation Research/Decision Theory. --- Operating Procedures, Materials Treatment. --- Quality Control, Reliability, Safety and Risk. --- Economics. --- Engineering economy. --- System safety. --- Structural control (Engineering). --- Operations research. --- Economie politique --- Décision économique, prise de --- Sécurité des systèmes --- Contrôle des structures (Ingénierie) --- Recherche opérationnelle --- Management --- Business & Economics --- Management Theory --- Inventory control. --- Spare parts. --- Components, Repair --- Parts, Spare --- Repair components --- Repair parts --- Control, Inventory --- Inventory management --- Stock control --- Business. --- Production management. --- Decision making. --- Engineering economics. --- Quality control. --- Reliability. --- Industrial safety. --- Industrial engineering. --- Business and Management. --- Operations Management. --- Machine parts --- Maintenance --- Business logistics --- Physical distribution of goods --- Production control --- Inventories --- Equipment and supplies --- Manufactures. --- Operations Research/Decision Theory. --- Manufacturing, Machines, Tools, Processes. --- Safety, System --- Safety of systems --- Systems safety --- Accidents --- Industrial safety --- Systems engineering --- Manufactured goods --- Manufactured products --- Products --- Products, Manufactured --- Commercial products --- Manufacturing industries --- Operational analysis --- Operational research --- Industrial engineering --- Management science --- Research --- System theory --- Economy, Engineering --- Engineering economics --- Manufacturing management --- Industrial management --- Prevention --- Industrial accidents --- Industries --- Job safety --- Occupational hazards, Prevention of --- Occupational health and safety --- Occupational safety and health --- Prevention of industrial accidents --- Prevention of occupational hazards --- Safety, Industrial --- Safety engineering --- Safety measures --- Safety of workers --- System safety --- Dependability --- Trustworthiness --- Conduct of life --- Factory management --- Reliability (Engineering) --- Sampling (Statistics) --- Standardization --- Quality assurance --- Quality of products --- Deciding --- Decision (Psychology) --- Decision analysis --- Decision processes --- Making decisions --- Management decisions --- Choice (Psychology) --- Problem solving --- Decision making