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Film
Year: 2009 Publisher: London : Henry Stewart Talks Ltd,
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Year: 2009 Publisher: London : Henry Stewart Talks,
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Year: 2009 Publisher: London : Henry Stewart Talks Ltd,
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Year: 2009 Publisher: London : Henry Stewart Talks,
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Film
Year: 2010 Publisher: London : Henry Stewart Talks Ltd,
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Call centers --- Call centers. --- Management.
Film
Year: 2010 Publisher: London : Henry Stewart Talks Ltd,
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Call centers --- Call centers. --- Management.
Film
Year: 2009 Publisher: London : Henry Stewart Talks Ltd.,
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Call centers --- Call centers. --- Management.
Book
ISBN: 386219325X 3862193241 Year: 2012 Volume: Bd. 12 Publisher: Kassel : Kassel University Press,
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Book
Year: 2006 Publisher: [Place of publication not identified] : Taylor & Francis,
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Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon.
Periodical
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