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This volume contains the proceedings of the 3rd International Conference on Business Process Management (BPM 2005), organized by LORIA in Nancy, France, September 5–8, 2005. This year, BPM included several innovations with respect to previous e- tions, most notably the addition of an industrial program and of co-located workshops. This was the logical result of the signi?cant (and still growing) - dustrial interest in the area and of the broadening of the research communities working on BPM topics. The interest in business process management (and in the BPM conference) was demonstrated by the quantity and quality of the paper submissions. We received over 176 contributions from 31 countries, accepting 25 of them as full papers (20 research papers and 5 industrial papers) while 17 contributions were accepted as short papers. In addition to the regular, industry, and short pres- tations invited lectures weregiven by Frank Leymannand Gustavo Alonso.This combination of research papers, industrial papers, keynotes, and workshops, all of very high quality, has shown that BPM has become a mature conference and the main venue for researchers and practitioners in this area. We would like to thank the members of the Program Committee and the reviewers for their e?orts in selecting the papers. They helped us compile an excellent scienti?c program. For the di?cult task of selecting the 25 best papers (14% acceptance rate) and 17 short papers each paper was reviewed by at least three reviewers (except some out-of-scope papers).

Application software. --- Information storage and retrieval. --- User interfaces (Computer systems). --- Computers and civilization. --- Management information systems. --- Computer science. --- Information technology. --- Business—Data processing. --- Information Systems Applications (incl. Internet). --- Information Storage and Retrieval. --- User Interfaces and Human Computer Interaction. --- Computers and Society. --- Management of Computing and Information Systems. --- IT in Business. --- Business --- Management information systems --- Workflow --- Data processing --- Management --- Business - Data processing - Congresses --- Business - Data processing - Management - Congresses --- Management information systems - Congresses --- Workflow - Management - Congresses

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This book constitutes the thoroughly refereed post-workshop proceedings of nine international workshops held in Milan, Italy, in conjunction with the 6th International Conference on Business Process Management, BPM 2008, in September 2008. The 63 revised full papers presented were carefully reviewed and selected from numerous submissions. In addition to the well-established workshops on Business Process Design (BPD 2008), Business Process Intelligence (BPI 2008), Collaborative Business Processes (CBP 2008), Process-Oriented Information Systems in Healthcare (ProHealth 2008), and Advances in Semantics for Web Services (semantics4ws 2008), there were four new 4 workshops on emerging areas: Business Process Management and Social Software (BPMS2 2008), Model-Driven Engineering for Business Process Management (MDE4BPM 2008), Process Management for Highly Dynamic and Pervasive Scenarios (PM4HDPS 2008), and QoS of Self-Healing Web Services (QSWS 2008).

Business -- Data processing -- Management -- Congresses. --- Business. --- Management information systems -- Congresses. --- Management. --- Workflow -- Management -- Congresses. --- Workflow. --- Business --- Workflow --- Management information systems --- Commerce - General --- Marketing & Sales --- Commerce --- Business & Economics --- Data processing --- Management --- Information technology. --- Business mathematics. --- Software engineering. --- Computer engineering. --- Business and Management. --- Business Mathematics. --- Software Engineering/Programming and Operating Systems. --- Computer Engineering. --- IT in Business. --- Information Systems Applications (incl. Internet). --- Software Engineering. --- Data processing. --- Computers --- Computer software engineering --- Engineering --- Arithmetic, Commercial --- Business arithmetic --- Business math --- Commercial arithmetic --- Finance --- Mathematics --- Electronic data processing --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Trade --- Economics --- Industrial management --- Design and construction --- Business—Data processing. --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Workflow systems

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Business --- Management information systems --- Workflow --- Gestion --- Systèmes d'information de gestion --- Flux de travail --- Data processing --- Congresses --- Congresses. --- Management --- Informatique --- Congrès --- Marketing & Sales --- Computer Science --- Engineering & Applied Sciences --- Commerce --- Business & Economics --- 681.3*H --- Information systems --- 681.3*H Information systems --- Workflow systems --- Trade --- Business. --- Production management. --- Information storage and retrieval. --- User interfaces (Computer systems). --- Computers and civilization. --- Management information systems. --- Computer science. --- Business and Management. --- Operations Management. --- Information Storage and Retrieval. --- Information Systems Applications (incl. Internet). --- User Interfaces and Human Computer Interaction. --- Computers and Society. --- Management of Computing and Information Systems. --- Informatics --- Science --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Civilization and computers --- Civilization --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Manufacturing management --- Industrial management --- Economics --- Communication systems --- Information storage and retrieva. --- Information Systems. --- Information storage and retrieval systems. --- Automatic data storage --- Automatic information retrieval --- Automation in documentation --- Data processing systems --- Data storage and retrieval systems --- Discovery systems, Information --- Information discovery systems --- Information processing systems --- Information retrieval systems --- Machine data storage and retrieval --- Mechanized information storage and retrieval systems --- Computer systems --- Electronic information resources --- Data libraries --- Digital libraries --- Information organization --- Information retrieval --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Business - Data processing - Congresses --- Business - Data processing - Management - Congresses --- Management information systems - Congresses --- Workflow - Management - Congresses --- Human-computer interaction. --- Electronic data processing --- Computer and Information Systems Applications. --- IT Operations. --- Management. --- Computer-human interaction --- Human factors in computing systems --- Interaction, Human-computer --- Human engineering --- User-centered system design --- User interfaces (Computer systems) --- Data centers