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Public health systems that are capable of disease surveillance and action to prevent and manage outbreaks require trustworthy community-embedded public health workers who are empowered to undertake their tasks as professionals. Economic theory on incentives and norms of agents tasked with performing activities that society cares about yield direct implications for how to recruit and manage frontline health workers to promote trustworthiness and professionalism. This paper provides novel evidence from a survey of public health workers in Bihar, India's poorest state, that supports the insights of economic theory and taken together yields ideas that can immediately be put to work in policy responses to the COVID-19 crisis. These ideas address problems of governance and trust that have bedeviled health policymakers. Managing the current and preventing future pandemics requires going beyond technical health policies to the political institutions that shape incentives and norms of health workers tasked with implementing those policies.

Bureaucrats --- Coronavirus --- COVID-19 --- Disease Control --- Government Policy --- Health Services --- Health, Nutrition and Population --- Local Government --- Outbreak Management --- Pandemic Response --- Politicians --- Public Health

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What determines the distribution of information acquired within the hierarchy of a public organization? Without market processes, the generation and absorption of information in bureaucracy relies on individual actors undertaking costly action to acquire it. This paper reports on comparisons between individual-level claims by public officials in the Government of Ethiopia regarding the characteristics of local constituents they serve and objective benchmark data. Public officials make large errors about their constituents' characteristics. The errors of 49 percent of public officials are at least 50 percent of the underlying benchmark data. Given public officials' stated reliance on this information to make public policy decisions, such mistakes imply a substantial misallocation of public resources. The results are consistent with classic theoretical predictions related to the incentives that determine information acquisition in hierarchies, such as de facto control over decision making and an organizational culture of valuing operational information. A field experiment implies that these incentives mediate the effectiveness of interventions aimed at improving the information of public-sector agents.

Agriculture --- Bureaucrats --- De facto governments --- Decentralization --- Democratic government --- Education --- Educational sciences --- Energy --- Energy policies and economics --- Food security --- Governance --- Health care services industry --- Industry --- Information --- Public administration

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Civil service --- Fonction publique --- Examinations --- History --- Concours --- Histoire --- -Bureaucrats --- Career government service --- Civil servants --- Government employees --- Government service --- Public employees --- Public service (Civil service) --- Public administration --- Public officers --- Public service employment --- -History --- Law and legislation --- Legal status, laws, etc. --- History. --- -Examinations --- Bureaucrats --- Examinations&delete&

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Civil service --- -Bureaucrats --- Career government service --- Civil servants --- Government employees --- Government service --- Public employees --- Public service (Civil service) --- Public administration --- Public officers --- Public service employment --- History --- -Law and legislation --- Legal status, laws, etc. --- Great Britain --- Politics and government --- -Civil service --- -History --- -Great Britain --- Bureaucrats --- Law and legislation

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"National schools of government operate in a context of rapidly changing needs and expectations for governments, citizens and civil servants. Drawing on a 2014 survey, the report reviews how schools of government are adapting to address countries' most pressing political and economic challenges. It analyses best practices, and includes recommendations on designing and implementing whole-of-government and organisation-specific civil service learning and development strategies. The report suggests ways to align learning programmes with the priorities of national governments, to enhance innovative techniques in the delivery and content of learning, and to ensure their stable and adequate funding"--Back cover.

Civil service --- Training of. --- Bureaucrats --- Career government service --- Civil servants --- Government employees --- Government service --- Public employees --- Public service (Civil service) --- Public administration --- Public officers --- Public service employment --- Law and legislation --- Legal status, laws, etc.