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Communicatiebeleid --- Organisaties --- Integrale kwaliteitszorg --- Scorecard --- Kwaliteitsmanagement --- Managementtechnieken --- Accountability --- Balanced Scorecard (BSC). --- Communicatiemanagement. --- Management. --- Organisatie
Dissertation
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In deze masterproef worden aanbevelingen gedaan voor de implementatie van een BSC in een Vlaamse KMO. Hiervoor werden eerst de Vlaamse en de Europese KMO definitie besproken, net als een korte vergelijking tussen KMO's en grote ondernemingen (GO's). Nadien werd de literatuur met betrekking tot strategsich management en de strategische bouwstenen (o.a. missie, visie en strategie) bestudeerd. In hoofdstuk 4 komt de BSC uitgebreid aan bod, specifiek gericht op KMO's, met de basisprincipes en de belangrijkste voor- en nadelen. In het onderzoeksdeel werden dan op basis van de literatuurstudie aanbevelingen geformuleerd over factoren die een belangrijke rol spelen bij de implementatie van een BSC in een KMO.
Aanbevelingen. --- Balanced Scorecard BSC. --- Implementatie. --- Kenmerken van een KMO. --- Missie, visie, strategie. --- Strategie(formulering). --- Strategisch management (proces). --- Strategische bouwstenen. --- Vier perspectieven. --- Vlaamse KMO's.
Dissertation
Year: 2020 Publisher: Liège Université de Liège (ULiège)
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In order to improve the autonomy and the productivity of its new consultants, Consultis asked me to formalize a step-by-step guide that would escort them during their projects about strategic planning and alignment using the Balanced Scorecard (BSC) framework. The goal of this type of mission is to implement the BSC system in the client’s organization in order to improve their strategic thinking process, their performance management system and their performance appraisal process so as to provide a better goal congruence among human resources. Moreover, Consultis gave me the task to put the guide into practice by using it for the organization Arwem Food Group, an international commercial agent, specialized in bakery and pastry products, that act as an intermediary between industrials and retailers. The guide consists of six consecutive phases that could be summarized as follows. The first step gathers some classical project management activities that initiate the project by identifying the project management triangle, the specific risks and the planning of the project. During the second phase, the values, the mission and the vision of the organization are defined, and the strategic diagnosis is undertaken and summarized into a SWOT matrix. In the third phase, the group project starts the design of the Strategy Map by identifying strategic themes and their corresponding strategic objectives that tell the story of the organization’s strategy. The fourth phase consists of selecting the indicators, targets and initiatives that will support the achievement of the strategic objectives. During the fifth phase, the human resources are aligned with the strategy by firstly identifying the operational units’ objectives, and secondly the individual objectives by determining the criteria and the appraisal method used to evaluate the employees. In the last phase, the terms and conditions of the appraisal process are analyzed in order to check the alignment with the best practices and finally the project ends with the technical implementation, and finally by the establishment of a reviewing plan used to continuously improve the system as prescribed by the PDCA methodology.
Book
ISBN: 9062158390 Year: 2003 Volume: *10 Publisher: Antwerpen Maklu
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In dit boek wordt een overzicht gegeven van de belangrijkste concepten, technieken en organisatorische processen die bedrijven kunnen helpen bij de omschakeling naar strategie-gerichte organisaties, op basis van de balanced scorecard Het boek integreert de inzichten omtrent de conceptuele ontwikkeling van de balanced scorecard met de analyse van een aantal concrete toepassingen en effecten van werken en sturen met de BSC
Balanced Scorecard (BSC). --- Management. --- Business management --- BSC (balanced scorecard) --- strategisch beleid --- 65.01 --- 658.012.123 --- #SBIB:041.GIFT --- #SBIB:303H15 --- #SBIB:35H201 --- #SBIB:35H202 --- 650 --- AA / International- internationaal --- Prestatiemeting --- Strategisch management --- Management strategie balanced scorecard --- 65.01 Methods and methodology. Theory and practice of organization --- Methods and methodology. Theory and practice of organization --- Systeemanalyse binnen het bedrijf --- Methoden en technieken van de bestuurswetenschappen --- Overheidsmanagement: technieken --- Overheidsmanagement: prestatiemanagement --- Theorieën en grondbeginselen. Management --- Scorecard --- Managementtechnieken --- Prestatiemetingen --- Prestatie-indicatoren --- Balanced scorecard Balanced scorecard --- Performance Prestatie --- Stratégies (management) Strategieën (management) --- Prestatie-indicator --- Kostenbeheersing
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