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Hospitality Experience offers you an exciting introduction to key aspects of hospitality management. The book's main strength is that it shows you step-by-step how to create and manage those unique hospitality experiences. By using the unique code from your book you will get access to the book's companion website: www.hospitalityexperience.noordhoff.nl. On this website you will find online tests and annotated exercises and questions. There are also study tips, flash cards and tables. The book has a very clear structure: 1 What is hospitality management? 2 Who are the players involved in it? 3 How to design, deliver and manage the ultimate hospitality experience? You will benefit from the book's integrated set of cases and examples. Hospitality Experience has been written by experienced teachers at Hotel Management Schools in the Netherlands and is therefore ideal for students enrolled in one of those degree programmes. Hospitality Experience is primarily designed for first-year students in Hospitality Management and Hotel Management majors, as well as related minors. But if you are an advanced student in Hospitality Management programs or a professional working in the business, this book will also be of great benefit to you.
Hospitality management --- 379.85.08 --- hospitality management --- hospitality --- hotelwezen --- Toerisme --- management --- Toerisme. --- management. --- Management.
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Marketing in Travel and Tourism aims to guide and support readers through the complexities of tourism marketing in the 21st Century. It sets out clear explanations of marketing principles and concepts adapted from mainstream services marketing, and goes on to illustrate the range of applications currently practised in the modern visitor economy.Now in its fourth edition, and reprinted almost every year since 1988, each chapter of the book has been updated to include current evaluations of all the key developments in marketing, especially consumer centric marketing a
Tourism --- Tourisme --- Marketing. --- Marketing --- 379.85.08 --- toeristische marketing --- toerisme --- marketing --- hospitality management --- 379.85 --- Vrijetijdsreizen. Toerisme --- 379.85 Vrijetijdsreizen. Toerisme --- Tourism - Marketing
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catering --- horeca --- hotelwezen --- hospitality management --- 640.4 --- 64 --- 379.85.08 --- Hotel and catering industry --- Housekeeping. Home economics. Domestic science --- 64 Housekeeping. Home economics. Domestic science --- 64 Huishouden. Huishoudkunde --- Huishouden. Huishoudkunde
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In Hospitality - Gasten grenzeloos goed ontvangen geeft Sander Schroevers vele bruikbare tips voor de gastvrijheidsbeleving. Dit boek biedt een bruikbaar overzicht van zaken die spelen bij het professioneel ontvangen van (inter)nationale gasten. Zo schenkt deel I aandacht aan de meer generieke zaken op hospitality-vlak. Deel II gaat dieper in op essentiële aandachtspunten bij het ontvangen van professionals uit andere landen, want landscultuur en hospitality blijken soms zo nauw met elkaar verweven te zijn, dat het veelal noopt tot aangepaste gastvrijheid. Deel III ten slotte biedt praktische naslag, met aparte overzichten voor een twintigtal handelsnaties.Met dit boek leer je vooraf inschatten wat werkt en vooral ook niet werkt bij bezoek uit het buitenland. Geschreven door Sander Schroevers, een auteur uit de praktijk, die vrijwel wekelijks met professionals van elders optrekt, hetzij als gast(spreker) over de grens, of juist als gastheer in eigen land.
work flow management --- HRM (human resource management) --- energiemanagement (economie) --- Personnel management --- Social psychology --- 379.85.08 --- hospitality management --- hospitality --- onthaal in organisaties --- gastvrijheid --- 658.31 --- Interculturele communicatie --- Internationale handel --- Zakelijke communicatie --- Relatiemarketing --- Etiquette --- Interculturele verhoudingen --- 366.4 --- management --- bezoekers ontvangen --- relatiemanagement --- Interculturaliteit --- Verpleegkunde --- Logistiek --- Schrijven --- Tekst
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