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This book describes - in a precise but practical way - the most recent developments in Performance Measurement and the relative Performance Measurement Systems (PMS), whose most famous one is the Balanced Scorecard model. It is unique because of the integration of PMS theory (types of performances, Key Performance Indicators, architecture and integration with ERP, Organization and Strategy) with the Business Intelligence (BI) technologies, which characterize the most advanced effective solutions. The rigorous academic approach of a well-known international expert - Professor Tonchia - is mixed with the managerial contribution of a worldwide consulting leader - Luca Quagini, CEO of SDG Group. There are very few, if any, books in the Performance Management field that describe in detail a real approach for designing and managing these systems, with the amount of detail and giving the useful, practical understanding of the underlying principles and specific processes and practices that are presented here.

Economics/Management Science. --- Management/Business for Professionals. --- Business Information Systems. --- Economics. --- Industrial management. --- Management information systems. --- Economie politique --- Gestion d'entreprise --- Informatique de gestion --- AA / International- internationaal --- 658.50 --- 338.023 --- 306.12 --- Technisch beheer van de ondernemingen: algemeenheden. --- Arbeidsproductiviteit. --- Indexcijfers van de productie ven van het verbruik. Indexcijfers van de productiviteit. --- Organizational effectiveness --- Performance --- Evaluation --- Management --- Measurement --- Indexcijfers van de productie ven van het verbruik. Indexcijfers van de productiviteit --- Arbeidsproductiviteit --- Technisch beheer van de ondernemingen: algemeenheden --- Contrôle de gestion

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"In one lifetime, GDP, or Gross Domestic Product, has ballooned from a narrow economic tool into a global article of faith. It is our universal yardstick of progress. As The Little Big Number demonstrates, this spells trouble. While economies and cultures measure their performance by it, GDP ignores central facts such as quality, costs, or purpose. It only measures output: more cars, more accidents; more lawyers, more trials; more extraction, more pollution--all count as success. Sustainability and quality of life are overlooked. Losses don't count. GDP promotes a form of stupid growth and ignores real development.How and why did we get to this point? Dirk Philipsen uncovers a submerged history dating back to the 1600s, climaxing with the Great Depression and World War II, when the first version of GDP arrived at the forefront of politics. Transcending ideologies and national differences, GDP was subsequently transformed from a narrow metric to the purpose of economic activity. Today, increasing GDP is the highest goal of politics. In accessible and compelling prose, Philipsen shows how it affects all of us. But the world can no longer afford GDP rule. A finite planet cannot sustain blind and indefinite expansion. If we consider future generations equal to our own, replacing the GDP regime is the ethical imperative of our times. More is not better. As Philipsen demonstrates, the history of GDP reveals unique opportunities to fashion smarter goals and measures. The Little Big Number explores a possible roadmap for a future that advances quality of life rather than indiscriminate growth. "--

305.0 --- 306.12 --- 339.10 --- Toegepaste econometrie en statistiek (algemene naslagwerken). Statistische onderzoekingen en studiën. --- Indexcijfers van de productie ven van het verbruik. Indexcijfers van de productiviteit. --- Raming van het goederenbezit en van het inkomen: algemeenheden. --- Gross domestic product. --- BUSINESS & ECONOMICS --- Political science --- Economic History. --- Government & Business. --- Money & Monetary Policy. --- Public Finance. --- Economic Conditions. --- Public Policy --- Economic Policy. --- Business & economics --- Economic history. --- Government & business. --- Money & monetary policy. --- Public finance. --- Economic conditions. --- Public policy --- Economic policy. --- Toegepaste econometrie en statistiek (algemene naslagwerken). Statistische onderzoekingen en studiën --- Indexcijfers van de productie ven van het verbruik. Indexcijfers van de productiviteit --- Raming van het goederenbezit en van het inkomen: algemeenheden

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Economic growth --- Economic production --- Industrial productivity --- Productivité --- Case studies --- Cas, Etudes de --- -AU / Australia - Australië - Australie --- BE / Belgium - België - Belgique --- CA / Canada --- GB / United Kingdom - Verenigd Koninkrijk - Royaume Uni --- JP / Japan - Japon --- NL / Netherlands - Nederland - Pays Bas --- US / United States of America - USA - Verenigde Staten - Etats Unis --- 338.023 --- 338.8 --- 306.12 --- 380.23 --- 338.6 --- Productivity, Industrial --- TFP (Total factor productivity) --- Total factor productivity --- Industrial efficiency --- Production (Economic theory) --- Arbeidsproductiviteit. --- Economische groei. --- Indexcijfers van de productie ven van het verbruik. Indexcijfers van de productiviteit. --- Vorming van internationale prijzen. Internationale gelijkheden en verschillen. Concurrentievermogen. --- Wetenschappelijk onderzoek en ontwikkeling. --- Industrial productivity. --- Case studies. --- Productivité --- AU / Australia - Australië - Australie --- Indexcijfers van de productie ven van het verbruik. Indexcijfers van de productiviteit --- Arbeidsproductiviteit --- Wetenschappelijk onderzoek en ontwikkeling --- Economische groei --- Vorming van internationale prijzen. Internationale gelijkheden en verschillen. Concurrentievermogen --- Industrial productivity - Case studies --- Productivity growth

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Economic production --- Industrial productivity --- Production (Economic theory) --- Production functions (Economic theory) --- Productivity accounting --- Productivité --- Production --- Fonctions de production (Théorie économique) --- Comptabilité --- AA / International- internationaal --- 338.023 --- 305.3 --- 338.8 --- 306.12 --- 338.043 --- 338.00 --- 338.6 --- NBB multivolumes --- Arbeidsproductiviteit. --- Econometrie van de productiefuncties en van het gebruik van de capaciteiten (Cobb-Douglas functie) Econometrie van de groei. --- Economische groei. --- Indexcijfers van de productie ven van het verbruik. Indexcijfers van de productiviteit. --- Technologische vooruitgang. Automatisering. Computers. Werkgelegenheid en informatica. --- Theorie van de productie. --- Wetenschappelijk onderzoek en ontwikkeling. --- Productivité --- Fonctions de production (Théorie économique) --- Comptabilité --- Labor productivity --- Productivity, Industrial --- TFP (Total factor productivity) --- Total factor productivity --- Functions, Production (Economic theory) --- Econometrie van de productiefuncties en van het gebruik van de capaciteiten (Cobb-Douglas functie) Econometrie van de groei --- Indexcijfers van de productie ven van het verbruik. Indexcijfers van de productiviteit --- Theorie van de productie --- Arbeidsproductiviteit --- Technologische vooruitgang. Automatisering. Computers. Werkgelegenheid en informatica --- Wetenschappelijk onderzoek en ontwikkeling --- Economische groei --- Accounting --- Mathematical models --- Microeconomics --- Supply and demand --- Demand (Economic theory) --- Supply-side economics --- Industrial efficiency --- Economics

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Data Envelopment Analysis (DEA) is a relatively new “data-oriented” approach for evaluating the performances of a set of entities called Decision- Making Units (DMUs) which convert multiple inputs into multiple outputs. DEA has been used in evaluating the performances of many different kinds of entities engaged in many different kinds of activities in many different contexts. It has opened up possibilities for use in cases which have been resistant to other approaches because of the complex and often unknown nature of the relations between the multiple inputs and outputs involved in many of these activities, which are often reported in non-commeasurable units. DEA has also been used to supply new insights into activities and entities that have previously been evaluated by othermethods. This handbook is intended to represent a milestone in the progression of DEA. Written by experts, who are often major contributors to the topics to be covered, it includes a comprehensive review and discussion of basic DEA models, extensions to the basic DEA methods, and a collection of DEA applications in the areas of banking, education, sports, retail, health care, and a review of current DEA software technology. This handbook’s chapters are organized into three categories: (i) basic DEA models, concepts, and their extensions; (ii) DEA applications; and (iii) xii Preface DEA software packages. The first category consists of eleven chapters.

Data envelopment analysis. --- Statistics. --- Data envelopment analysis --- Statistique --- 519.8 --- Operational research --- AA / International- internationaal --- 380.53 --- 338.023 --- 333.108 --- 306.12 --- 305.0 --- kwantitatieve methoden --- mathematische modellen, toegepast op bedrijfsleven --- operations research --- performance measurement --- wiskundige statistiek --- Analyse van de markten en verkooppolitiek. Handelsvooruitzichten. Marketing. --- Arbeidsproductiviteit. --- Bankreclame en -marketing. --- Indexcijfers van de productie ven van het verbruik. Indexcijfers van de productiviteit. --- Toegepaste econometrie en statistiek (algemene naslagwerken). Statistische onderzoekingen en studiën. --- 519.8 Operational research --- DEA (Data envelopment analysis) --- Linear programming --- Multivariate analysis --- Toegepaste econometrie en statistiek (algemene naslagwerken). Statistische onderzoekingen en studiën --- Indexcijfers van de productie ven van het verbruik. Indexcijfers van de productiviteit --- Bankreclame en -marketing --- Arbeidsproductiviteit --- Analyse van de markten en verkooppolitiek. Handelsvooruitzichten. Marketing --- Operations research. --- Decision making. --- Management science. --- Information technology. --- Business—Data processing. --- Econometrics. --- Engineering economics. --- Engineering economy. --- Business. --- Operations Research/Decision Theory. --- Operations Research, Management Science. --- IT in Business. --- Engineering Economics, Organization, Logistics, Marketing. --- Business and Management, general. --- Trade --- Economics --- Management --- Commerce --- Industrial management --- Economy, Engineering --- Engineering economics --- Industrial engineering --- Economics, Mathematical --- Statistics --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Quantitative business analysis --- Problem solving --- Operations research --- Statistical decision --- Deciding --- Decision (Psychology) --- Decision analysis --- Decision processes --- Making decisions --- Management decisions --- Choice (Psychology) --- Operational analysis --- Management science --- Research --- System theory --- Decision making --- EFFICIENCE --- DATA ENVELOPMENT ANALYSIS --- MESURE