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When should you use a telephone survey, and how do you transform completed telephone interviews into an analyzable, machine-readable data file? This book shows readers how to develop and administer telephone surveys (with particular attention to paper-and-pencil administration) and prepare the results for analysis.
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Household survey data are very useful for monitoring living conditions of citizens of any country. In developing countries, a lot of this data are collected through "traditional" face-to-face household surveys. Due to the remote and dispersed nature of many populations in developing countries, but also because of the complex nature of many survey questionnaires, collection of timely welfare data has often proved expensive and logistically challenging. Yet, there is a need for faster, cheaper to collect, lighter, more nimble data collection methods to address data gaps between big household surveys. The recent proliferation of mobile phone networks has opened new possibilities. By combining baseline data from a traditional household survey with subsequent interviews of selected respondents using mobile phones, this facilitates welfare monitoring and opinion polling almost real time. The purpose of this handbook is to contribute to the development of the new field of mobile phone data collection in developing countries. The handbook documents how this innovative approach to data collection works, its advantages and challenges. The handbook draws primarily from the authors' first-hand experiences with mobile phone surveys in Africa and also benefits from experiences elsewhere. It is intended to serve a diverse audience including those involved in collecting (representative) data using mobile phones, and those using data collected through this approach. For those who will be implementing a mobile phone panel survey, the different chapters guide them through every stage of the implementation process. For potential users of the data collected via mobile phone technology, the handbook presents a new approach to data collection which they can use for monitoring programs and facilitate almost real time decision-making. A further purpose of this book is to contribute to the debate regarding the advantages of the method as well as the challenges associated with it.
Telephone surveys --- Methodology. --- Developing countries.
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New to this edition are a focus on the total survey error concept, a comparison of CATI (computer-assisted telephone interviews) with PAPI (paper and pencil inventory) procedures, mixed-mode surveys and new telecommunication technologies.
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Qualitative methods in social research --- Telephone surveys --- Social sciences --- Methodology --- Congresses --- Random digit dialing --- Research --- -Telephone surveys --- -Surveys, Telephone --- Behavioral sciences --- Human sciences --- Sciences, Social --- Social science --- Social studies --- Civilization --- -Congresses --- Congresses. --- -Research --- Surveys, Telephone --- Research&delete& --- Methodology&delete& --- Random digit dialing&delete& --- Telephone surveys - Methodology - Congresses --- Telephone surveys - Random digit dialing - Congresses --- Social sciences - Research - Congresses
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If you want to know what your employees or customers think, a survey may be the answer. But surveys provide valuable and accurate data only when they are conducted correctly. This issue of TD at Work will help you design and administer effective surveys. "Surveys From Start to Finish" offers tips for determining when to conduct a survey, what type of survey to use, whom to survey, what questions to ask, and how to get the information you need. In the issue, you will find: - steps for creating a survey - an overview of survey types - best practices for survey scales - sample survey questions - jobs aids for survey planning - discussion of legal and ethical considerations.
Employee attitude surveys --- Questionnaires --- Telephone surveys --- Surveys, Telephone --- Social sciences --- Surveys --- Research --- E-books --- Social Science
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Health surveys --- Interviewing --- Telephone surveys --- Evaluation. --- National Health Interview Survey (U.S.).
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