Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

ISO 9000 Series Standards

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

ISO 9000 Series Standards

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs. Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples. Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to decide if ISO 9001 certification is right for your company and will gently guide you through the terminology, requirements and implementation of practices to enhance performance. This new edition includes substantially more guidance for students, instructors and managers in the service sector, as well as those working with small businesses. Don’t waste time trying to achieve certification without this tried and trusted guide to improving your business – let David Hoyle lead you towards a better way of thinking about quality and its management and see the difference it can make to your processes and profits!

ISO 9000 Series Standards --- Quality control

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

ISO 9000 Series Standards --- Quality assurance

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

ISO 9000 Series Standards --- Quality control --- Auditing