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Dissertation
Nostalgia and identity conflict in young parents
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Year: 2016 Publisher: Leuven KU Leuven. Faculteit Economie en Bedrijfswetenschappen

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The purpose of this thesis is to examine the consumption choices of young parents. Parents with a child or children of maximum four years old were asked to fill in our online survey. There are two streams in literature who already analyzed how their consumption choices change after becoming parents. On the hand researchers argue that they are inclined to choose products linked to their familiar work role. The other group found that young parents will pick products related to their new role of parents. We will use the data gathered through a survey completed by 230 young parents. Two products, a smartphone and a car, were used to assess their preference for identity-related goods. The parents were randomly assigned to one of the four groups. There was a strain and no strain condition, attempt to manipulate the perceived difficulty to combine both roles. On the other hand one group was primed with their parental identity and the other half was primed with their work identity. The aim is to analyze this data in order to find evidence to support one of the two points of view that are present in current research.

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Dissertation
Brand legitimacy management in the aftermath of highly mediatized scandals
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Year: 2017 Publisher: Leuven KU Leuven. Faculteit Economie en Bedrijfswetenschappen

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The purpose of this research is to investigate how famous multinational companies manage their brand legitimacy when being accused of sweatshop labour. The aim of our study is to visualise their most frequently used strategies when attempting to protect their brand image. This research will be done on the basis of the legitimation strategies of Primark, Benetton and Walmart in the wake of the Rana Plaza factory collapse in Bangladesh. All worked together with subcontractors who were present when the disaster struck. By analysing written media articles we have determined six types of recurring legitimation patterns, which have been linked to the existing literature. Our findings show how companies can respond to this kind of accusations and elaborates on the consequences of their legitimation attempts.

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Dissertation
Logo based school impressions in the higher education market
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Year: 2017 Publisher: Leuven KU Leuven. Faculteit Economie en Bedrijfswetenschappen

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This master’s thesis works on logo design in the higher education market. First, a literature review explains the power of a logo and how its shape and color can be designed to create impressions. It also shows that a logo can be evaluated on six categories, considering it to possibly signifying competence, warmth, sincerity, excitement, sophistication and/or ruggedness in a certain extent. Next follows our own research, investigating whether universities and colleges in Oceania, North America and Europe are capable to design a logo that fits the way they present themselves on their website. A word count analysis of the website of 60 schools shows how a certain school’s website scores on each of the six categories. The impressions generated by the logos of these same 60 schools were evaluated by 10 trained student raters. The purpose of this research then is to check whether the way the school presents itself on its website fits the way students perceive its logo.

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Dissertation
Identity change and product preference
Authors: --- --- ---
Year: 2016 Publisher: Leuven KU Leuven. Faculteit Economie en Bedrijfswetenschappen

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Identity-based marketing has been around for a long time and has proven to be successful. The idea that our identity changes over time is not new either. However, little research has been done about the two phenomena together, a changing identity combined with identity-based marketing. This research was based on a similar study that was done on the effects of identity change and consumer behavior (Cito, 2015), but it is the first in its specific context. Data for the experiment was collected in Belgium among parents of young children, who recently acquired the parental identity, and already possessed a professional identity. The new parents were asked about their attitude and preference towards identity related products. The findings and possible implications for the field are presented and hopefully this study can affiliate further research about this specific topic.

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Dissertation
Marketing Accountability: Evaluating the Impact of Sport Sponsorship on Shareholder Value

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The impact of sport event sponsorships on shareholder value was already a subject discussed in past studies. Given the contradictory outcomes of those studies, there is no clear understanding on the topic. The present study has the intention to demonstrate the positive impact of sponsorship announcement on shareholder wealth and to give insights on the difference between first contracts and contract renewals, on sponsor-event relatedness, and on sponsor-event nationality congruence. An event-study is performed to answer the present study's hypotheses. This event-study is based on 48 sponsorship announcements of six different events (2016 UEFA Euro, 2016 Olympic Games, 2016 Champions League, 2016 French Open Roland Garros, 2016 Tour de France, and 2016 Super Bowl). Unlike what was hypothesized, no significant positive impact of sponsorship announcement was found in the present study. The three results that follow are found by carrying out a cross- sectional regression analysis. For a sponsorship announcement, managers should make no difference between first-time sponsorships and contract renewals. Moreover, no significant difference is found between sponsors that are related to the event sponsored and those that are not related and between sponsors that have the same nationality that the event sponsored and those for which it is not the case.

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Dissertation
Designing logos to impress students: Logo-based school impressions in the higher education market

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Deciding upon the logo is an important element in any company’s quest to establish its own brand personality. Initially, establishing a unique brand personality was not that important for institutions providing higher education. However, owing to a recent increase in competition, things have changed and marketing took a major role. As various theories suggest that people unconsciously make associations with certain design aspects, every institution has an interest in designing their logo in a way that it optimally reflects the values they stand for. The main aim of this study is to determine whether a logo’s shape and color have an impact on people’s evaluations of a school’s warmth and competence. In their search for an answer, the authors conducted a large scale survey. Their findings suggest that logo design indeed affects the way in which the university is perceived by the outside world. In particular, choosing the right color is found to be key in acquiring positive evaluations.

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Dissertation
Logo based school impressions in the higher education market: Representation of Western higher education institutions through logo and website
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Year: 2017 Publisher: Leuven KU Leuven. Faculteit Economie en Bedrijfswetenschappen

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This master’s thesis works on logo design in the higher education market. First, a literature review explains the power of a logo and how its shape and color can be designed to create impressions. It also shows that a logo can be evaluated on six categories, considering it to possibly signifying competence, warmth, sincerity, excitement, sophistication and/or ruggedness in a certain extent. Next follows our own research, investigating whether universities and colleges in Oceania, North America and Europe are capable to design a logo that fits the way they present themselves on their website. A word count analysis of the website of 60 schools shows how a certain school’s website scores on each of the six categories. The impressions generated by the logos of these same 60 schools were evaluated by 10 trained student raters. The purpose of this research then is to check whether the way the school presents itself on its website fits the way students perceive its logo.

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Dissertation
The Impact of a Branded App Announcement on Firm Value

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Branded apps are considered as a new marketing tool with great potential. They are perceived as less intrusive by consumers than other marketing channels. However, the current knowledge about branded apps is not extended at all. This is problematic since marketers are faced with an increasing pressure to account for their expenditures. Therefore the aim of this study is to contribute to the research literature about branded apps in relation to the firm’s value. More specifically, we examine the impact of a branded app announcement on a firm’s value. Based on existing literature a series of hypothesizes about factors that are expected to influence the impact of a branded app announcement on a firm’s performance are proposed. The results however show that none of these factors influence the impact of a branded app announcement on a firm’s value. Based on these results implications and directions for future research are proposed.

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Dissertation
Examining the socially constructed nature of corporate illegitimacy: corporate greenwashing as a delegitimation practice

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Corporate Social Responsibility is a frequently used marketing tool nowadays. Companies aim for a green reputation and customers hope for actual green performance. In case of a noteworthy gap between both, one speaks of greenwashing. In this study we aim to provide an answer to the key question ‘What kind of discursive delegitimation strategies are employed to sustain accusations of corporate greenwashing?’. Articles concerning three vexed companies, IKEA, KLM and The Body Shop, are analysed using the Critical Discourse Analysis to get insight on discursive delegitimation processes. From our findings, we can conclude that unfulfilled expectations represent the main reason for customer greenwashing accusations. In combination with the fact that companies mostly greenwash their business in order to be in line with these customer expectations, this thesis discovered an outstanding contradiction between both players.

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Dissertation
Identiteitsverandering en de voorkeuren van jonge ouders

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Na een identiteitsverandering kan er een spanning ontstaan tussen de oude en nieuwe identiteit. Deze zorgt ervoor dat mensen moeilijkheden ondervinden om beide identiteiten te combineren. Cito (2015) toonde aan dat deze spanning een effect heeft op hoe consumenten reageren op identiteit gebaseerde marketing stimuli. Er werd geconstateerd dat individuen die een hoge (lage) mate van spanning ondervinden tussen de oude en nieuwe identiteit, positiever reageren op producten gerelateerd aan de oude (nieuwe) identiteit. In deze masterproef trachten we dit te onderzoeken aan de hand van een experimenteel onderzoek met jonge ouders waarvan hun (oudste) kind maximaal vier jaar oud is.

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