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th This volume contains papers presented during 13 International Conference on Inf- mation Systems Development - Advances in Theory, Practice and Education (ISD'2004), held in Vilnius, Lithuania, September 9-11, 2004. The intended audience for this book comprises researchers and practitioners interested in current trends in the InformationS- tems Development (ISD) ?eld. Papers cover a wide range of topics: ISD methodologies, methodengineering,businessandISmodelling,websystemsengineering,databaserelated issues, informationanalysisanddatamining,qualityassessment, costingmethods,security issues, impact of organizational environment, and motivation and job satisfaction among IS developers. The selection of papers was carried out by the International Program C- mittee. All papers were reviewed in advance by three reviewers and evaluated according to their relevance, originality and presentation quality. Papers were evaluated only on their own merits, independent of other submissions. Out of 117 submissions Program Comm- tee selected 75 research papers to be presented at the Conference. 39 best papers and 5 papers presented by invited speakers are published in this volume. th The13 InternationalConferenceonInformationSystemsDevelopmentcontinuesthe tradition started with the ?rst Polish-Scandinavian Seminar on Current Trends in Infor- tion Systems Development Methodologies, held in Gdansk, Poland in 1988. Through the years this seminar has evolved into one of most prestigious conferences in the ?eld. ISD Conferenceprovidesan internationalforumfor the exchangeof ideasbetween the research community and practitioners and offers a venue where ISD related educational issues are discussed. ISD progresses rapidly, continually creating new challenges for the professionals - volved. New concepts and approaches emerge in research as well as in practice.

Computer assisted instruction --- Information systems --- Computer. Automation --- ICT (informatie- en communicatietechnieken) --- multimedia --- computerondersteund onderwijs --- informatiesystemen --- database management --- informatica management

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Information Systems Development: Towards a Service Provision Society is the collected proceedings of the Seventeenth International Conference on Information Systems Development: Towards a Service Provision Society - ISD 2008 Conference, held in Paphos, Cyprus. It follows in the tradition of previous conferences in the series in exploring the connections between industry, research and education. These proceedings represent ongoing reflections within the academic community on established information systems topics and emerging concepts, approaches and ideas. It is hoped that the papers herein contribute towards disseminating research and improving practice. The conference tracks highlighted at the Seventeenth International Conference on Information Systems Development (ISD 2008) were: Information Systems Engineering & Management Business Systems Analysis & Design Intelligent Information Systems Agile and High-Speed Systems Development Methods Enterprise Systems Development & Adoption Public Information Systems Development Information Systems Development Education Information Systems Development in Developing Nations Legal and Administrative Aspects of Information Systems Development Information Systems Research Methodologies Service-Oriented Analysis and Design of Information Systems IT Service Management Philosophical and Theoretical Issues in Information Systems Development Model-driven Engineering in Information Systems Development Human Computer Interaction (HCI) in Information Systems Development

Programming --- Information systems --- Computer. Automation --- IR (information retrieval) --- bedrijfseconomie --- informatica --- computerbesturingssystemen --- programmeren (informatica) --- database management --- informatica management

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Information systems --- ICT (informatie- en communicatietechnieken) --- informatiesystemen --- database management

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Information Systems Development: Towards a Service Provision Society is the collected proceedings of the Seventeenth International Conference on Information Systems Development: Towards a Service Provision Society – ISD 2008 Conference, held in Paphos, Cyprus. It follows in the tradition of previous conferences in the series in exploring the connections between industry, research and education. These proceedings represent ongoing reflections within the academic community on established information systems topics and emerging concepts, approaches and ideas. It is hoped that the papers herein contribute towards disseminating research and improving practice. The conference tracks highlighted at the Seventeenth International Conference on Information Systems Development (ISD 2008) were: Information Systems Engineering & Management Business Systems Analysis & Design Intelligent Information Systems Agile and High-Speed Systems Development Methods Enterprise Systems Development & Adoption Public Information Systems Development Information Systems Development Education Information Systems Development in Developing Nations Legal and Administrative Aspects of Information Systems Development Information Systems Research Methodologies Service-Oriented Analysis and Design of Information Systems IT Service Management Philosophical and Theoretical Issues in Information Systems Development Model-driven Engineering in Information Systems Development Human Computer Interaction (HCI) in Information Systems Development.

System design. --- System design --- Information storage and retrieval systems --- Computer Science --- Engineering & Applied Sciences --- Computer science. --- Information technology. --- Business --- Software engineering. --- Computers. --- Database management. --- Information storage and retrieval. --- Computer Science. --- Theory of Computation. --- Database Management. --- Information Storage and Retrieval. --- IT in Business. --- Computer Science, general. --- Software Engineering/Programming and Operating Systems. --- Data processing. --- Information theory. --- Information storage and retrieva. --- Computer software engineering --- Engineering --- Informatics --- Science --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Data base management --- Data services (Database management) --- Database management services --- DBMS (Computer science) --- Generalized data management systems --- Services, Database management --- Systems, Database management --- Systems, Generalized database management --- Electronic data processing --- Communication theory --- Communication --- Cybernetics --- Information storage and retrieval systems. --- Automatic data storage --- Automatic information retrieval --- Automation in documentation --- Computer-based information systems --- Data processing systems --- Data storage and retrieval systems --- Discovery systems, Information --- Information discovery systems --- Information processing systems --- Information retrieval systems --- Machine data storage and retrieval --- Mechanized information storage and retrieval systems --- Computer systems --- Electronic information resources --- Data libraries --- Digital libraries --- Information organization --- Information retrieval --- Business—Data processing. --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Machine theory --- Calculators --- Cyberspace