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Book
Year: 1987 Publisher: Cambridge (Mass.): Marketing Science Institute
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Year: 1990 Publisher: Chicago : American Marketing Association,
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Consommateurs --- Marketing --- Marketing --- Attitude (psychologie)
Book
Year: 1991 Publisher: Cambridge (Mass.): Marketing Science Institute
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ISBN: 0965711439 Year: 2004 Publisher: Cambridge, Mass. : Marketing Science Institute,
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Services --- Customer services --- Customer services --- Evaluation --- Quality control. --- Evaluation.
ISBN: 0070782504 0071148817 9780070782501 9780071148818 Year: 1996 Publisher: N.Y., ... : McGraw-Hill,
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Applied marketing --- Service industries --- Customer services --- Marketing --- 658.8 --- -Industries --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Industrial management --- Aftermarkets --- Selling --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Marketing. Sales. Selling. Distribution --- Customer services. --- Marketing. --- -Marketing. Sales. Selling. Distribution --- 658.8 Marketing. Sales. Selling. Distribution --- -Consumer goods --- Services marketing --- Consommateurs --- Attitude (psychologie) --- Service industries - Marketing --- Marketing sectoriel --- Secteur tertiaire
ISBN: 0072312211 9780072312218 Year: 2000 Publisher: Boston Irwin/McGraw-Hill
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Service industries --- Customer services --- Marketing --- 659 --- -Customer services --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Industrial management --- Aftermarkets --- Selling --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Industries --- Publicity. Information work. Public relations --- Customer services. --- Marketing. --- 659 Publicity. Information work. Public relations --- Services marketing --- Service industries - Marketing
ISBN: 9780071199148 Year: 2003 Publisher: New York (N.Y.) McGraw-Hill Irwin
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Book
Year: 2000 Publisher: Cambridge (Mass.): Marketing Science Institute
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ISBN: 0029357012 9780029357019 Year: 1990 Publisher: New York Free Press
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Marketing --- Customer services --- Service industries --- Quality control --- Mathematical models --- 658.81 --- 658.56 --- 659.011 --- 658.115.4 --- -#SBIB:35H511 --- #SBIB:35H201 --- #SBIB:IO --- Mathématiques Wiskunde --- Performance Prestatie --- Qualité Kwaliteitszorg --- Contrôle Controle --- Client Klant --- AA / International- internationaal --- 650 --- Industries --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Sales organization --- Quality control. Control of tool issue, materials, products etc. --- Publicity. Information work. Public relations--?.011 --- Industrie studies industriële goederen. Services and related industries --- -Mathematical models --- Kwaliteit van het openbaar bestuur --- Overheidsmanagement: technieken --- Theorieën en grondbeginselen. Management. --- Customer services. --- Mathematical models. --- 659.011 Publicity. Information work. Public relations--?.011 --- 658.56 Quality control. Control of tool issue, materials, products etc. --- 658.81 Sales organization --- #SBIB:35H511 --- Quality control&delete& --- Theorieën en grondbeginselen. Management --- Quality control. Control of tool issue, materials, products etc --- Service industries - Quality control - Mathematical models
Book
ISBN: 9780078112058 0078112052 Year: 2013 Publisher: New York McGraw-Hill Irwin
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Service industries --- Customer services. --- Marketing. --- Customer services --- Marketing --- 659 --- 659 Publicity. Information work. Public relations --- Publicity. Information work. Public relations --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Industrial management --- Aftermarkets --- Selling --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Services marketing
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