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“We know more than we can tell and we can know nothing without relying upon those things which we may not be able to tell” (Michael Polanyi) The importance of knowledge management (KM) is increasingly recognized in the public sector and in relation with e-government implementations. Because governments and public administrations deal with information and knowledge on a large scale, this domain is particularly predestined to actively practice KM: much of the work of public authorities refers to the elaboration of data, information and knowledge on citizens, businesses, society, the markets, the environment, laws, politics, etc. Even many “products” of public administration and government are delivered in the shape of information and knowledge themselves. This aspect especially applies to the policies, management, regulation and monitoring of society, markets and the environment. With the recent evolution of e-government projects, high expectations are linked. As a consequence, efficient support from adequate KM conceptsandtoolstoexploitthehugeknowledgeandinformationresourcesdealt with in e-government is expected. Not only the trend towards a knowledge society calls for KM solutions. Current e-government developments significantly influence the public sector. These require the rethinking of knowledge distribution and management: Citizen- and business- oriented service delivery, including one-stop service provision, inter-oganizational co-operation between government agencies and cross-border support for complex administrative decision making call for largely opened-up access to remote information and knowledge resources. E-government – and specifically the concept of online one-stop government – integrates dislocated information and knowledge sources into a global virtual knowledge fabric.

Computer science. --- Information systems. --- Artificial intelligence. --- Education. --- Computers --- Information Systems. --- Computer Science. --- Artificial Intelligence (incl. Robotics). --- Information Systems Applications (incl.Internet). --- Computers and Society. --- Management of Computing and Information Systems. --- Legal Aspects of Computing. --- Computers and Education. --- Law and legislation. --- Internet in public administration. --- Knowledge management. --- Management of knowledge assets --- Digital government --- E-government --- Electronic government --- Online government --- Political science. --- Data structures (Computer science). --- Computers and civilization. --- Management information systems. --- Political Science and International Relations. --- Political Science. --- Data Structures, Cryptology and Information Theory. --- Information Systems Applications (incl. Internet). --- Management --- Information technology --- Intellectual capital --- Organizational learning --- Public administration --- Data structures (Computer scienc. --- Data Structures and Information Theory. --- Artificial Intelligence. --- Informatics --- Science --- Administration --- Civil government --- Commonwealth, The --- Government --- Political theory --- Political thought --- Politics --- Science, Political --- Social sciences --- State, The --- AI (Artificial intelligence) --- Artificial thinking --- Electronic brains --- Intellectronics --- Intelligence, Artificial --- Intelligent machines --- Machine intelligence --- Thinking, Artificial --- Bionics --- Cognitive science --- Digital computer simulation --- Electronic data processing --- Logic machines --- Machine theory --- Self-organizing systems --- Simulation methods --- Fifth generation computers --- Neural computers --- Application software. --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Civilization and computers --- Civilization --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Information structures (Computer science) --- Structures, Data (Computer science) --- Structures, Information (Computer science) --- File organization (Computer science) --- Abstract data types (Computer science) --- Communication systems --- Data structures (Computer science)

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The importance of Knowledge Management (KM) is increasingly recognized in business and public sector domains. The latter is particularly suitable for KM implementations since it deals with information and knowledge resources at a large scale: much of the work of public authorities deals with the elaboration of data, information and knowledge on citizens, businesses, society, markets, the environment, law, politics, etc. Even most products of public administration and government work are delivered in the shape of information and knowledge themselves. This especially applies to policies, management, and the regulation and monitoring of society, markets and the environment. Governments expect advanced support from KM concepts and tools to exploit these huge knowledge and information resources in an efficient way. Not only does the trend towards a knowledge society call for KM solutions, but current e government developments also significantly influence the public sector. Ample access to remote information and knowledge resources is needed in order to facilitate: Citizen and businesses oriented service delivery, including one stop service provision; interorganizational co operation between governmental agencies; cross border support for complex administrative decision making; e government integration of dislocated information and knowledge sources into a fabric of global virtual knowledge.

Internet in public administration --- Knowledge management --- Political Institutions & Public Administration - General --- Government - General --- Law, Politics & Government --- Political science. --- Data structures (Computer science). --- Artificial intelligence. --- Computers and civilization. --- Computers. --- Law and legislation. --- Political Science and International Relations. --- Political Science. --- Data Structures, Cryptology and Information Theory. --- Artificial Intelligence (incl. Robotics). --- Information Systems Applications (incl. Internet). --- Computers and Society. --- Legal Aspects of Computing. --- Data structures (Computer scienc. --- Computer science. --- Computers --- Data Structures and Information Theory. --- Artificial Intelligence. --- Cyberspace --- Informatics --- Science --- AI (Artificial intelligence) --- Artificial thinking --- Electronic brains --- Intellectronics --- Intelligence, Artificial --- Intelligent machines --- Machine intelligence --- Thinking, Artificial --- Bionics --- Cognitive science --- Digital computer simulation --- Electronic data processing --- Logic machines --- Machine theory --- Self-organizing systems --- Simulation methods --- Fifth generation computers --- Neural computers --- Administration --- Civil government --- Commonwealth, The --- Government --- Political theory --- Political thought --- Politics --- Science, Political --- Social sciences --- State, The --- Law and legislation --- Application software. --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Calculators --- Civilization and computers --- Civilization --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Information structures (Computer science) --- Structures, Data (Computer science) --- Structures, Information (Computer science) --- File organization (Computer science) --- Abstract data types (Computer science) --- Data structures (Computer science)

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Computers and civilization. --- Management information systems. --- Computer science. --- Computers. --- Law and legislation. --- Computer communication systems. --- User interfaces (Computer systems). --- Application software. --- Computers and Society. --- Management of Computing and Information Systems. --- Legal Aspects of Computing. --- Computer Communication Networks. --- User Interfaces and Human Computer Interaction. --- Computer Appl. in Administrative Data Processing. --- EGOV --- Internet in public administration --- Electronic government information

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The explosive growth in data, computational power, and social media creates new opportunities for innovating policy-making. The open data and social media movements are making large quantities of new data available. Sophisticated techniques for data gathering, visualization, and analysis have expanded our ability to understand, display and disseminate complex temporal and spatial information to diverse audiences. At the same time, enhancements in computational power have expanded the repertoire of instruments and tools available for studying dynamic systems and their interdependencies. Demands for more openness, transparency and participation results in the need to proactively engage stakeholders in policy making.   To take advantage of these developments in the digital world, new approaches, concepts, instruments and methods are needed to handle the societal and computational complexity. This requires extensive interdisciplinary knowledge of public administration, policy analyses, information systems, complex systems and computer science. This book provides the foundation for a new interdisciplinary field, in which various traditional disciplines are blended.   Both policy makers and those in charge of policy implementations acknowledge that ICT is becoming more important and is changing the policy-making process, resulting in a next generation policy-making based on ICT support. Efforts to design public policies are confronted with considerable complexity, in which (a) a large number of potentially relevant factors need to be considered, (b) a vast amount of data needs to be processed, (c) many stakeholders are involved, (d) a large degree of uncertainty exist and (e) rapidly changing circumstances may shape the policy context.   This is the first comprehensive book, in which the various developments and disciplines are covered from the complete policy-making perspective. The essential characteristics of this research field are that it 1) is practice-driven 2) employs modelling techniques and 3) needs the knowledge coming from various disciplines. This book is practice-driven by taking the public policy problem as a starting point and defining what information is relevant for addressing the problem under study. Several examples in different domains are included in this book. Attention is given to modelling, simulation and visualization instruments and approaches, and comparisons between them. Finally, public administration, policy analyses, information systems, complex systems and computer science disciplines are blended in this book.  .

Economics/Management Science. --- Public Administration. --- Innovation/Technology Management. --- Political Communication. --- Economics. --- Economie politique --- Government - General --- Law, Politics & Government --- Political Institutions & Public Administration - General --- Public administration --- Internet in public administration. --- Technology --- Communication in politics. --- Data processing. --- Management. --- Political communication --- Digital government --- E-government --- Electronic government --- Online government --- Industrial management. --- Political communication. --- Public administration. --- Political science --- Administration --- Industrial relations --- Organization --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Management --- Business --- Industrial organization