Continuing Professional Education : An IFLA Guidebook ; A Publication of the Continuing Professional Education Round Table (CPERT) of the International Federation of Library Associations and Institutions
Education and Research for Marketing and Quality Management in Libraries / La formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque : Satellite Meeting / Colloque Satellite Québec, August 14-16 Août 2001
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