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Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
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'Communicating Forgiveness' provides a synthesis of the literature on forgiveness in relationships, with special emphasis on the central but understudied role of interpersonal communication.
Forgiveness. --- Interpersonal communication. --- Communication --- Interpersonal relations --- Unforgiveness --- Conduct of life --- Absolution --- Amnesty --- Clemency --- Pardon
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This book centres on those interactions that threaten identities & relationships & sometimes careers, helping students understand types of work situations that are both ethically challenging & personally risky while presenting a theoretical model to help them.
Communication in organizations. --- Interpersonal communication. --- Business communication. --- Risk --- Conflict management. --- Conflict control --- Conflict resolution --- Dispute settlement --- Management of conflict --- Managing conflict --- Management --- Negotiation --- Problem solving --- Social conflict --- Crisis management --- Sociology of risk --- Sociology of uncertainty --- Uncertainty --- Sociology --- Administrative communication --- Communication, Administrative --- Communication, Business --- Communication, Industrial --- Industrial communication --- Communication --- Interpersonal relations --- Organizational communication --- Organization --- Sociological aspects. --- Sociological aspects --- Communication in organizations --- Interpersonal communication --- Business communication --- Conflict management --- E-books
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Marriage counseling --- Marriage --- Married people --- Middle-aged persons --- Psychology
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"A Communicative Approach to Conflict, Forgiveness, and Reconciliation: Reimagining Our Relationships synthesizes communication and psychology scholarship that focuses on rebuilding ourselves and our relationships when things go "wrong". It provides fresh insights into the burgeoning body of forgiveness research, with an emphasis on community applications and reconciliation. Written by award winning scholars in forgiveness communication, the book makes forgiveness and reconciliation research accessible to students in courses focused on personal relationships, conflict, and family studies"--
Interpersonal communication --- Interpersonal conflict --- Forgiveness --- Reconciliation
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Almost everything that matters to humans is derived from and through communication. Just because people communicate every day, however, does not mean that they are communicating competently. In fact, evidence indicates that there is a substantial need for better interpersonal skills among a significant proportion of the populace. Furthermore, "dark side" experiences in everyday life abound, and features of modern society pose new challenges that make the concept of communication competence increasingly complex. The Handbook of Communication Competence brings together scholars from across the globe to examine these various facets of communication competence, including its history, its essential components, and its applications in interpersonal, group, institutional, and societal contexts. The book provides a state-of-the-art review for scholars and graduate students, as well as practitioners in counseling, developmental, health care, educational, intercultural, and human resource management contexts, illustrating that communication competence is vital to health, relationships, and all collective human endeavors.
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