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Il testo raccoglie una serie di qualificati contributi di autori italiani e stranieri in tema di Scienza dei Servizi in una prospettiva manageriale, toccando i temi più rilevanti rispetto al contributo che tale approccio può dare alla creazione di valore delle imprese, quali servitization dei prodotti, business modelling, co-creazione di valore con i clienti, misure di performance, ruolo dell'ICT. Vengono presentate inoltre alcune esperienze innovative nei modelli di gestione dei servizi (ambientali ed energetici e di health care) particolarmente sensibili a queste nuove prospettive strategiche e manageriali. Il testo si propone di valorizzare scientificamente i risultati di ricerca collegati al nuovo percorso formativo iniziato quattro anni fa con l'evoluzione dello storico "Master in Management dell'Innovazione" della Scuola Superiore Sant'Anna nel nuovo "Master in Management, Innovazione e Ingegneria dei Servizi" (MAINS). Vedi struttura del testo allegata.

Service industries -- Management. --- Business & Economics --- Economic Theory --- Business planning. --- Business enterprises --- Valuation. --- Business plans --- Corporate planning --- Corporate strategy --- Corporations --- Strategy, Corporate --- Planning --- Business. --- Management science. --- E-commerce. --- Engineering economics. --- Engineering economy. --- Environmental management. --- Business and Management. --- Business and Management, general. --- Engineering Economics, Organization, Logistics, Marketing. --- e-Commerce/e-business. --- Environmental Management. --- Environmental stewardship --- Stewardship, Environmental --- Environmental sciences --- Management --- Economy, Engineering --- Engineering economics --- Industrial engineering --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Commerce --- Information superhighway --- Quantitative business analysis --- Problem solving --- Operations research --- Statistical decision --- Trade --- Economics --- Industrial management --- Strategic planning

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Industrial economics --- Economics --- Environmental protection. Environmental technology --- Applied marketing --- e-business --- economie --- milieubeleid --- e-commerce --- industriële marketing --- ingenieurswetenschappen

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The structure of Italian industry is characterized by a predominance of small sized companies and the presence of very few large companies. For a long time a conviction was shared among scholars and practitioners that the strength and safety of Italian industry were based on its industrial districts, that is, the system of interdependent and co-localized small companies which derive their competitive force from an effective and efficient division of labour. This book stresses the idea that a new, vital and promising phenomenon for the competitiveness of Italian industry is focused on mid-sized companies, and the systems of interconnected firms that form a constituent part of their business model. These companies, which originate largely from districts and other local production systems, are a strong entrepreneurial force complementing the districts that have characterized Italy and made Italian industry famous worldwide. A quantitative and qualitative analysis of these firms is provided in this book. Business models and strategies implemented by a number of successful Italian mid-sized manufacturing companies are also explored. Consequences in terms of management and industrial policies are provided. A final look at the German Mittelstand gives a useful comparison.

Business planning. --- Entrepreneurship. --- New business enterprises. --- Manufacturing industries --- Commerce --- Management --- Business & Economics --- Local Commerce --- Management Theory --- Business. --- Management science. --- Leadership. --- Business and Management. --- Business and Management, general. --- Business Strategy/Leadership. --- Ability --- Command of troops --- Followership --- Entrepreneur --- Intrapreneur --- Capitalism --- Business incubators --- Trade --- Economics --- Industrial management --- Industries --- Manufactures --- Quantitative business analysis --- Problem solving --- Operations research --- Statistical decision

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The structure of Italian industry is characterized by a predominance of small sized companies and the presence of very few large companies. For a long time a conviction was shared among scholars and practitioners that the strength and safety of Italian industry were based on its industrial districts, that is, the system of interdependent and co-localized small companies which derive their competitive force from an effective and efficient division of labour. This book stresses the idea that a new, vital and promising phenomenon for the competitiveness of Italian industry is focused on mid-sized companies, and the systems of interconnected firms that form a constituent part of their business model. These companies, which originate largely from districts and other local production systems, are a strong entrepreneurial force complementing the districts that have characterized Italy and made Italian industry famous worldwide. A quantitative and qualitative analysis of these firms is provided in this book. Business models and strategies implemented by a number of successful Italian mid-sized manufacturing companies are also explored. Consequences in terms of management and industrial policies are provided. A final look at the German Mittelstand gives a useful comparison.

Methodology of economics --- Economics --- Business management --- Business economics --- financieel management --- bedrijfseconomie --- ondernemingsstrategieën --- economie --- management --- bedrijfskunde --- ondernemen --- handelswetenschappen --- Italy