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BIS 2010 held on 3-5 May 2010 in Berlin, Germany was the 13th in a series of international conferences on Business Information Systems. The BIS conference series has been recognised by professionals from its very beginning as a forum for the exchange and dissemination of topical research in the development, - plementation, application and improvement of computer systems for business processes. The theme ofthe conferencewasFuture InternetBusiness Services.  A n- ber of new initiatives are already underway to address the challenges related to explosive development of Internet applications, hence the conference topics: Searchand KnowledgeSharing,Data and InformationSecurity,Web Experience Modelling. Although many people announced that SOA was dead there is - doubtedly a strong need for service-orientation. This was addressed by a topic: Services and Repositories. More and more e?ort is put on explaining and und- standing complex processes as could be seen in topics: Business Processes and Rules, Data Mining for Processes, Visualisation in BPM. Finally, the classical business aspects were covered in session: ERP and SCM. Altogether, a set of 25 papers illustrating these trends were selected for the presentation during the main event, grouped in 8 sessions. The Program C- mittee consisted of almost 100 members who carefully evaluated all the subm- ted papers. Each submission was reviewed on the average by 3.1 programme committee members. Only the best quality papers were selected, resulting in an acceptance rate of less than 30%.

Office management --- Business policy --- Production management --- Business management --- Computer science --- Programming --- Computer architecture. Operating systems --- Information systems --- Computer. Automation --- ICT (informatie- en communicatietechnieken) --- toegepaste informatica --- applicatiebeheer --- apps --- computers --- informatica --- management --- bedrijfsadministratie --- informatiesystemen --- productie --- organisatiecultuur --- informatietechnologie --- architectuur (informatica)

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Office management --- Information systems --- Artificial intelligence. Robotics. Simulation. Graphics --- Computer. Automation --- IR (information retrieval) --- informatica --- bedrijfsadministratie --- software engineering --- robots

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Business information systems is a rapidly developing domain. There are many topicsthatdeserveattentionbuthavenotyetfoundaplaceincanonicalresearch. Workshops give researchers the possibility to share preliminary ideas, ?rst - perimental results, or to discuss research hypotheses. Discussions held during presentations strengthen the paper and prepare it for publication. From our - perience, workshops are a perfect instrument with which to create a community aroundvery speci?c researchtopics, thus o?ering the opportunity to promote it. Topics that do not ?nd critical feedback at the main International Conference on Business Information Systems (BIS) may experience fruitful discussion when confronted with a well-focused audience. Over the last few decades, business informationsystems have been one of the most important factors of the transition toward a knowledge-based economy. At the same time they have been subject to continuous rapid development and innovation driven both by industry and by academia. For the last 12 years these innovations were carefully observed but also shaped by researchers attending BIS yearly.

Mathematics --- Office management --- Accountancy --- Business policy --- Business management --- Business economics --- Computer science --- Programming --- Computer architecture. Operating systems --- Information systems --- Computer. Automation --- ICT (informatie- en communicatietechnieken) --- toegepaste informatica --- bedrijven --- applicatiebeheer --- apps --- computers --- informatica --- bedrijfsadministratie --- informatiesystemen --- organisatiecultuur --- bedrijfsfinanciën --- informatietechnologie --- wiskunde --- architectuur (informatica)

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A network is a mathematical object consisting of a set of points (called vertices or nodes) that are connected to each other in some fashion by lines (called edges). Turns out this simple description corresponds to a bewildering array of systems in the real world, ranging from technological ones such as the Internet and World Wide Web, biological networks such as that of connections of the nervous systems or blood vessels, food webs, protein interactions, infrastructural systems such as networks of roads, airports or the power-grid, to patterns of social acquaintance such as friendship, network of Hollywood actors, connections between business houses and many more. Recent years have witnessed a substantial amount of interest within the scientific community in the properties of these networks. The emergence of the internet in particular, coupled with the widespread availability of inexpensive computing resources has facilitated studies ranging from large scale empirical analysis of networks in the real world, to the development of theoretical models and tools to explore the various properties of these systems. The study of networks is broadly interdisciplinary and central developments have occurred in many fields, including mathematics, physics, computer and information sciences, biology, and the social sciences. This book brings together a collection of cutting-edge research in the field from a diverse array of researchers ranging from physicists to social scientists, and presents them in a coherent fashion, highlighting the strong interconnections between the different areas. Topics included are social networks and social media, opinion and innovation diffusion, syncronization, transportation networks and human mobility, as well as theory, modeling and metrics of Complex Networks.

Engineering & Applied Sciences --- Computer Science --- Engineering. --- Artificial intelligence. --- Computational intelligence. --- Computational Intelligence. --- Artificial Intelligence (incl. Robotics). --- Computer networks --- Online social networks --- Electronic social networks --- Social networking Web sites --- Social media --- Social networks --- Sociotechnical systems --- Web sites --- Artificial Intelligence. --- AI (Artificial intelligence) --- Artificial thinking --- Electronic brains --- Intellectronics --- Intelligence, Artificial --- Intelligent machines --- Machine intelligence --- Thinking, Artificial --- Bionics --- Cognitive science --- Digital computer simulation --- Electronic data processing --- Logic machines --- Machine theory --- Self-organizing systems --- Simulation methods --- Fifth generation computers --- Neural computers --- Construction --- Industrial arts --- Technology --- Intelligence, Computational --- Artificial intelligence --- Soft computing

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Contains the refereed proceedings of the 13th International Conference on Business Information Systems, BIS 2010, held in Berlin, Germany, in May 2010.

Business -- Data processing -- Congresses. --- Business -- Data processing. --- Information storage and retrieval systems -- Congresses. --- Information storage and retrieval systems. --- Business --- Internet --- Marketing & Sales --- Applied Mathematics --- Computer Science --- Commerce --- Engineering & Applied Sciences --- Business & Economics --- Data processing --- Technological innovations --- Information storage and retrieval systems --- Computer science. --- Production management. --- Information technology. --- Computers. --- Application software. --- Computer engineering. --- Computer Science. --- Theory of Computation. --- Computer Engineering. --- Operations Management. --- Computer Appl. in Administrative Data Processing. --- IT in Business. --- Information Systems Applications (incl. Internet). --- Data processing. --- Computers --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace --- Electronic data processing --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Manufacturing management --- Industrial management --- Informatics --- Science --- Design and construction --- Information theory. --- Information systems. --- Communication theory --- Communication --- Business—Data processing. --- Trade --- Economics --- Management --- Computer networks. --- Information technology --- Business information services. --- Computer Engineering and Networks. --- Computer Application in Administrative Data Processing. --- Computer and Information Systems Applications. --- Management. --- Business enterprises --- Information services --- Communication systems, Computer --- Computer communication systems --- Data networks, Computer --- ECNs (Electronic communication networks) --- Electronic communication networks --- Networks, Computer --- Teleprocessing networks --- Data transmission systems --- Digital communications --- Electronic systems --- Information networks --- Telecommunication --- Cyberinfrastructure --- Network computers --- Distributed processing