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Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development, management, and consequences of natural and man-made crises. Brings together the variety of theoretical approaches emerging in the study of crisis communication into one volume for the first time. Summarizes theories from such diverse perspectives as rhetoric, risk management, ethics, mass communication, social media, emergency response, crisis outcomes, and warning systems, while presenting clear examples of how the theory is applied in crisis communication research Presents theoretical frameworks generated by research from many disciplines including sociology, psychology, applied anthropology, public health, public relations, political science, organizational studies, and criminal justice An essential tool for a comprehensive understanding of the onset, management, response, resolution, and ultimate meaning of these devastating world events

Content analysis (Communication) --- Communication --- Crisis management. --- Emergency management. --- Analyse de contenu (Communication) --- Gestion de crise --- Gestion des situations d'urgence --- Research. --- Recherche --- Communication en gestion --- Gestion des crises

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This work focuses on the role of narratives during crisis, and the authors argue that ?much of the meaning, power, and ultimate impact of a crisis are functions of the ensuing network of narratives.? Crises, say Seeger and Sellnow, are by definition ?high-uncertainty events? that open up space for competing narratives to explain what happened, why, and what should happen going forward. The crises covered are broad in scope, including natural disasters, such as Superstorm Sandy; terrorism, such as 9/11; and corporate crises, such as Union Carbide?s Bhopal disaster in India, among others. A number of different types of narratives are covered, including narratives of blame and renewal, victim, hero, and memorials. Some readers might like how to identify narratives, the convergence of competing narratives, and how to measure effects of narratives on audiences. Overall, the book successfully argues for the importance of understanding how meaning is constructed around crises.

Communication in crisis management. --- Crisis management. --- Narration (Rhetoric) --- Narrative (Rhetoric) --- Narrative writing --- Rhetoric --- Discourse analysis, Narrative --- Narratees (Rhetoric) --- Crises --- Management of crises --- Management --- Problem solving --- Conflict management --- Crisis management --- Communication in crisis management --- E-books --- Communication en gestion de crise --- Gestion de crise --- Narration

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Communication in management. --- Communication in organizations. --- Crisis management. --- Emergency management.

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Organization theory --- Mass communications --- Public relations --- Crisis public relations --- Crisiscommunicatie --- Leidinggeven --- Casestudies --- Risicocommunicatie --- Crisismanagement --- Communication in management --- Communication in organizations --- Crisis management --- Emergency management --- #SBIB:309H250 --- Consequence management (Emergency management) --- Disaster planning --- Disaster preparedness --- Disaster prevention --- Disaster relief --- Disasters --- Emergencies --- Emergency planning --- Emergency preparedness --- Management --- Public safety --- First responders --- Crises --- Management of crises --- Problem solving --- Conflict management --- Organizational communication --- Organization --- Communication in industry --- Managerial communication --- Interne en externe communicatie: algemene werken --- Planning --- Preparedness --- Prevention --- Leiderschap --- Casestudy

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Communication in management --- Communication in organizations --- Crisis management --- Emergency management