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Social ethics --- Sociology of organization --- Mass communications --- Communication in organizations --- Moral and ethical aspects. --- #SBIB:309H250 --- #SBIB:AANKOOP --- Interne en externe communicatie: algemene werken --- Organizational communication --- Moral and ethical aspects --- Organization --- Communication in organizations - Moral and ethical aspects.

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This work focuses on the role of narratives during crisis, and the authors argue that ?much of the meaning, power, and ultimate impact of a crisis are functions of the ensuing network of narratives.? Crises, say Seeger and Sellnow, are by definition ?high-uncertainty events? that open up space for competing narratives to explain what happened, why, and what should happen going forward. The crises covered are broad in scope, including natural disasters, such as Superstorm Sandy; terrorism, such as 9/11; and corporate crises, such as Union Carbide?s Bhopal disaster in India, among others. A number of different types of narratives are covered, including narratives of blame and renewal, victim, hero, and memorials. Some readers might like how to identify narratives, the convergence of competing narratives, and how to measure effects of narratives on audiences. Overall, the book successfully argues for the importance of understanding how meaning is constructed around crises.

Communication in crisis management. --- Crisis management. --- Narration (Rhetoric) --- Narrative (Rhetoric) --- Narrative writing --- Rhetoric --- Discourse analysis, Narrative --- Narratees (Rhetoric) --- Crises --- Management of crises --- Management --- Problem solving --- Conflict management --- Crisis management --- Communication in crisis management --- E-books --- Communication en gestion de crise --- Gestion de crise --- Narration

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Crisis management --- Risk communication --- Communication, International

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Crisis management. --- Communication in organizations. --- Gestion de crise --- Communication dans les organisations

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"As we face the threats and concerns posed by terrorism in a post 9/11 world, risk communication is becoming much more important as an intervention and mitigation strategy. Risk communication is now something that governments, the private sector and other stakeholders need to think about before, during and after a natural or intentional catastrophic event. While intentional contamination of the food supply to cause harm represents some unique challenges due to the personal nature of the threat, the concepts and examples covered in this book extend across potential events to provide a framework for how to begin thinking about the expanded importance of risk communication." Shaun Kennedy, Director, National Center for Food Protection and Defense The overlying purpose of this book is to construct a communication based approach to risk communication. In doing so, this book establishes a message-centered focus to risk communication. Section one of the book establishes definitions and parameters of risk communication, identifies the complex audience expectations for risk messages, and introduces a model of best practices for effective risk communication. In section two, the best practices are applied in four robust case studies. Section three includes chapters devoted to developing a mindful approach to risk communication, ethical considerations of risk communication, and a final chapter that discusses future developments of risk communication. This book is written for practitioners who are charged with creating and delivering risk messages to the general public; instructors who teach the following courses: Food Safety, Public Health, Health Communication, Risk Communication, Political Communication, Emergency Management; and also scholars who write in the areas of risk and crisis communication.

Food --- Health risk communication. --- Safety measures.