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The aim of EUROPEAN RETAIL RESEARCH is to publish interesting manuscripts of high quality and innovativeness with a focus on retail researchers, retail lecturers, retail students and retail executives. As it has always been, retail executives are part of the target group and the knowledge transfer between retail research and retail management remains a part of the publication’s concept. EUROPEAN RETAIL RESEARCH welcomes manuscripts on original theoretical or conceptual contributions as well as empirical research – based either on large-scale empirical data or on the case-study method. Following the state of the art in retail research, articles on any major issues that concern the general field of retailing and distribution are welcome. The review process will support the authors in enhancing the quality of their work and will offer the authors a reviewed publication outlet. Part of the concept of EUROPEAN RETAIL RESEARCH is an only short delay between manuscript submission and final publication, so it is intended to become a quick publication platform.   Contents ·         Brand-Driven Leadership in Retailing ·         Store Environment ·         Trade Promotion ·         Word of Mouth and Customer Satisfaction ·         Country Reports: Lithunia and Sweden   Target Groups ·         Retail Researchers ·         Retail Executives ·         Retail Lectures ·         Retail Students   The Editor Dr. Hanna Schramm-Klein is Professor in the Department of Marketing at the University of Siegen.

Economics. --- Commerce --- Business & Economics --- Marketing & Sales --- Retail trade --- Consumer satisfaction --- Customer satisfaction --- Business. --- Sales management. --- Business and Management. --- Sales/Distribution. --- Satisfaction --- Brand loyalty --- Customer loyalty --- Management, Sales --- Industrial management --- Marketing --- Selling

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“Strategic Retail Management – Text and International Cases” is devoted to the dynamic development of retailing. The various strategy concepts adopted by retailing companies and their implementation in practice are at the core of the book. This is not a traditional textbook or collection of case studies, but is intended to demonstrate the complex and manifold questions of retail management in the form of 15 lessons that provide a thematic overview of key issues and illustrate them with the help of comprehensive case studies. Internationally known retail companies are used as examples to facilitate an understanding of what is involved in strategic retail management and to present some best practices. The book can be used in teaching as a basis for working with case studies. For this purpose, the case studies are integrated into the lessons in such a way that they provide additional content and a specific application of the individual lessons. They form part of the main topic, but also lead to suggested discussion subjects and questions in order to deepen the understanding of the topic. Instructors are provided with additional resources. "Strategic Retail Management" is targeted primarily at students in their third and fourth academic year (undergraduate and graduate level) in the field of Business Administra-tion/Marketing/Management at different institutions, such as universities, academies and business schools. In addition, practitioners in the consumer goods industry and in retailing companies who wish to obtain compact and practice-oriented information on current retail concepts will also benefit from reading this book.

Retail trade --- Management --- Management. --- Retail industry --- Retailing --- Commerce --- Marketing --- Shopping centers --- Wholesale trade --- Trade. --- Sales management. --- Marketing. --- Sales/Distribution. --- Consumer goods --- Domestic marketing --- Retail marketing --- Industrial management --- Aftermarkets --- Selling --- Management, Sales --- Business. --- Trade --- Economics --- Commerce. --- Business --- Transportation --- Traffic (Commerce) --- Merchants

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“Strategic International Management” takes a global perspective and covers the major aspects of international business strategies. It introduces the complexity of international business based on the perspective of Multinational Corporations as inter-organisational and intra-organisational networks. The authors highlight the role of the external environment, discuss the major coordination mechanisms and organisational structures and examine various foreign operation modes. The book describes the particularities of international value chain activities and management functions and offers a thorough understanding of how Production & Sourcing, Research & Development, Marketing, Human Resource Management and Controlling have to be designed in an international company and what models are available to understand those activities in an international context. In 20 lessons, a comprehensive overview of all key issues is given. Each lesson is accompanied by a case study from an international company to facilitate the understanding of all important factors involved in strategic international management. In this second edition, all chapters have been updated, all case studies revised and recent data were integrated. The concept, though, remained unchanged. Contents Introduction to Strategic International Management The External Environment International Coordination Foreign Operation Modes Selected Value Chain Activities Selected International Business Functions Target Groups Advanced undergraduate students and graduate students majoring in international management or general management Practitioners who wish to obtain compact and practice-oriented information on current concepts About the Authors Dirk Morschett is Professor of International Management at the University of Fribourg, Switzerland. Hanna Schramm-Klein is Professor of Marketing at the University of Siegen, Germany. Joachim Zentes is Professor of Management and Marketing at the Saarland Univ.

Management --- Business & Economics --- Management Theory --- International business enterprises. --- Business enterprises, International --- Corporations, International --- Global corporations --- International corporations --- MNEs (International business enterprises) --- Multinational corporations --- Multinational enterprises --- Transnational corporations --- Business. --- Marketing. --- Management. --- Leadership. --- Business and Management. --- Business Strategy/Leadership. --- Business enterprises --- Corporations --- Joint ventures --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Industrial management --- Aftermarkets --- Selling --- Administration --- Industrial relations --- Organization --- Ability --- Command of troops --- Followership --- Marketing --- International business enterprises

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This book is devoted to the dynamic development of retailing. The focus is on various strategy concepts adopted by retailing companies and their implementation in practice. This is not a traditional textbook or collection of case studies; it aims to demonstrate the complex and manifold questions of retail management in the form of twenty lessons, where each lesson provides a thematic overview of key issues and illustrates them via a comprehensive case study. The examples are all internationally known retail companies, to facilitate an understanding of what is involved in strategic retail management and illustrate best practices. In the third edition, all chapters were revised and updated. Two new chapters were added to treat topics like corporate social responsibility as well as marketing communication. All case studies were replaced by new ones to reflect the most recent developments. Well-known retail companies from different countries, like Tesco, Zalando, Hugo Boss, Carrefour, Amazon, Otto Group, are now used to illustrate particular aspects of retail management. Contents Functions, Formats and Players in Retailing Strategic Marketing in Retailing Marketing Mix in Retailing Buying, Logistics and Performance Measurement Target Groups Advanced undergraduate students and graduate students majoring in Business Administration, Marketing or Management Practitioners who wish to obtain compact and practice-oriented information on current concepts The Authors Joachim Zentes is Professor Emeritus of Management and Marketing at the Saarland University, Saarbrücken, Germany. Dirk Morschett is Professor of International Management at the University of Fribourg, Switzerland. Hanna Schramm-Klein is Professor of Marketing at the University of Siegen, Germany. .

Business. --- Marketing. --- Sales management. --- Trade. --- Commerce. --- Business and Management. --- Sales/Distribution. --- Trade --- Management, Sales --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Marketing --- Industrial management --- Selling --- Aftermarkets --- Management. --- Economics --- Business --- Transportation --- Management --- Commerce --- Traffic (Commerce) --- Merchants

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Marketing --- marketing