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World class manufacturing casebook : implementing JIT and TQC
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ISBN: 0029293405 0029293502 Year: 1987 Publisher: New York : London : Free Press ; Collier Macmillan,

Japanese manufacturing techniques : nine hidden lessons in simplicity
Author:
ISBN: 0029291003 9780029291009 Year: 1982 Publisher: New York: Free press,

Best practices in lean six sigma process improvement : a deeper look
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ISBN: 9780470168868 0470168862 1119196760 9786611094409 1281094404 0470223758 9780470223758 9781119196761 9781281094407 6611094407 1119523575 9781119523574 Year: 2008 Publisher: Hoboken, N.J. : John Wiley & Sons,

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Best Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger-world-renowned process improvement pioneer-calls ""the Golden Goals"": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success stories of over 100 companies including Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which have established themselves as the new, global ""Kings of Lean,"" surpassing even Toyota in long-term improvement.


Book
Continuous-flow manufacturing--what went right, what went wrong : 101 mini-case studies that reveal lean's successes and failures
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ISBN: 0429778201 0429432178 0429778198 Year: 2019 Publisher: New York, NY : Routledge/Productivity Press,

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This book tells 101 stories of company efforts to implement the many aspects of flow manufacturing--including such topics as just-in-time production, total quality control, reorganization of factories into product-focused or customer-focused cells, plants-in-a-plant, material flows by the simplicity of visual kanban, supplier partnerships, quick setup of equipment, cross-training and job rotation of the work force, and many more. The 101 mini-case studies - dubbed "caselets"--Include 26 non-U.S. companies from 12 countries and cover a wide swath of industrial sectors, and include many well-known corporations such as Apple, Campbell Soup, Honeywell, and Boeing. From the 1980s to the present, the author has been taking the message of process improvement and customer-focused excellence far and wide. Most of these travels, usually in connection with delivering a seminar, include brief factory tours in which he compiled detailed notes and then organized them as brief reports -- his unvarnished analysis or take on what they do well and what needs improvement. In the main the reports were then sent back to the hosts of the plant tour. These factory tours and these follow-up reports form the basis of the large majority of this book's caselets. Many of the caselets bring to life process-improvement methodologies in detail. With lots of caselets to draw from, the readers will find vivid examples of similar companies and processes within their respective industries. For example, the caselets often include applications of advanced concepts in cost management, employee training, performance management, supply chains, and logistics as well as applications of plant layout, quick setup, material handling, quality assurance, scheduling, ergonomics, and flow analysis.

Let's fix it! : overcoming the crisis in manufacturing
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ISBN: 0743215516 Year: 2001 Publisher: New York Free Press

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Book
Tous clients : la nouvelle organisation des entreprises performantes
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ISBN: 2100011820 9782100011827 Year: 1992 Publisher: Paris: Dunod,

Building a chain of customers : linking business functions to create the world class company
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ISBN: 0029279917 Year: 1990 Publisher: New York, N.Y. The Free Press

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Richard Schonberger, in his fourth and most important book yet, introduces a powerful new concept: that the many links between and within the four main business functions -- design, operations, accounting, and marketing -- form a continuous "chain of customers" that extends to those who buy the product or service. 'Everyone' has a customer -- the next department, office, shop, or person -- at the hundreds of pioneering companies Schonberger has studied throughout the world. Schonberger demonstrates the universality of customer wants: Both the next and final customers want ever better quality, quicker response, greater flexibility, and lower cost. This condition provides a common strategy and calls for common methods to be used across the organization. Every employee is a data gatherer and analyst, unearthing more and better ways to provide for these customers' wants -- before the competition does so. As the new thinking and methods permeate every comer of the firm, they topple departmental walls and adjust gang-like mind-sets and "them-versus-us" attitudes. Performance is no longer measured by internal costs but by improvement as seen by the next customer


Book
Operations management : productivity and quality
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ISBN: 025603074X Year: 1985 Publisher: [Plano, Tex.] Business Publications Inc.

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