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Subject to change : creating great products and services for an uncertain world
Authors: --- --- --- --- --- et al.
ISBN: 9780596516833 0596516835 Year: 2008 Publisher: Sebastopol (Calif.) : O'Reilly Media,

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Abstract

"To achieve success in today's ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the board. In Subject to Change: Creating Great Products and Services for an Uncertain World, Adaptive Path, a leading experience strategy and design company, demonstrates how successful businesses can--and should--use customer experiences to inform and shape the product development process, from start to finish."--Publisher's website.

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