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Applied marketing --- Personnel management --- Customer services --- Consumer satisfaction --- Employee loyalty --- Industrial productivity --- 658.81 --- 659.011 --- Employee disloyalty --- Loyalty --- Organizational commitment --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Customer satisfaction --- Satisfaction --- Brand loyalty --- Customer loyalty --- Productivity, Industrial --- TFP (Total factor productivity) --- Total factor productivity --- Industrial efficiency --- Production (Economic theory) --- Sales organization --- Publicity. Information work. Public relations--?.011 --- Consumer satisfaction. --- Customer services. --- Employee loyalty. --- Industrial productivity. --- 659.011 Publicity. Information work. Public relations--?.011 --- 658.81 Sales organization --- Consumentengedrag. --- Management.

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Customer services. --- Service industries --- Management.

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Communication in marketing --- Consumer satisfaction --- Customer services --- Employee loyalty --- Organizational effectiveness