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The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services
Authors: --- --- --- --- --- et al.
ISBN: 9783598440175 Year: 2006 Publisher: Berlin Boston

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The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services : Satellite Meeting Sao Paulo, Brazil, August 18-20,2004
Authors: --- --- --- --- --- et al.
ISBN: 9783598440175 9783598218453 Year: 2006 Publisher: Berlin ;; Boston K. G. Saur

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