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The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found within large admin- trative organizations such as banks, insurance companies, and governmental agencies. Carrying out the tasks of a workflow in a particular order is required to handle one type of case. Examples of cases are mortgage applications, customer complaints, and claims for unemployment benefits. A workflow used in handling mortgage applications may contain tasks for recording the application, specifying a mortgage proposal, and approving the final policy. The monograph concentrates on four workflow-related issues within the area of Business Process Management; the field of designing and controlling business processes. The first issue is how workflows can be adequately modeled. Workflow mod- ing is an indispensable activity to support any reasoning about workflows. Diff- ent purposes of workflow modeling can be distinguished, such as system ena- ment by Workflow Management Systems, knowledge management, costing, and budgeting. The focus of workflow modeling in this monograph is (a) to support simulation and analysis of workflows and (b) to specify a new workflow design. The main formalism used for the modeling of workflows is the Petri net. Many - isting notions to define several relevant properties have been adopted, such as the workflow net and the soundness notion.

Workflow --- Production management --- Service industries --- Management Styles & Communication --- Management --- Business & Economics --- Mathematical models --- Mathematical models. --- Workflow systems --- Business. --- Production management. --- Science. --- Computers. --- Database management. --- User interfaces (Computer systems). --- Business and Management. --- Operations Management. --- Science, general. --- Theory of Computation. --- Information Systems Applications (incl. Internet). --- Database Management. --- User Interfaces and Human Computer Interaction. --- Industries --- Information theory. --- Computer science. --- Science, Humanities and Social Sciences, multidisciplinary. --- Informatics --- Science --- Data base management --- Data services (Database management) --- Database management services --- DBMS (Computer science) --- Generalized data management systems --- Services, Database management --- Systems, Database management --- Systems, Generalized database management --- Electronic data processing --- Communication theory --- Communication --- Cybernetics --- Manufacturing management --- Industrial management --- Application software. --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Machine theory --- Calculators --- Cyberspace --- Workflow - Management - Mathematical models --- Service industries - Management - Mathematical models --- Production management - Mathematical models --- User interfaces (Computer systems)

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This book constitutes the refereed proceedings of the 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018, held in Talinn, Estonia, in June 2018. The 37 papers presented in this volume were carefully reviewed and selected from 175 submissions. The papers are organized in topical sections on Process Execution, User-Oriented IS Development, Social Computing and Personalization, the Cloud and Data Services, Process Discovery, Decisions and the Blockchain, Process and Multi-level Modelling, Data Management and Visualization, Big Data and Intelligence, Data Modelling and Mining, Quality Requirements and Software, and Tutorials. .

Computer science. --- Computer system failures. --- Software engineering. --- Database management. --- Data mining. --- User interfaces (Computer systems). --- Computer Science. --- Information Systems Applications (incl. Internet). --- Data Mining and Knowledge Discovery. --- Database Management. --- Software Engineering. --- System Performance and Evaluation. --- User Interfaces and Human Computer Interaction. --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Algorithmic knowledge discovery --- Factual data analysis --- KDD (Information retrieval) --- Knowledge discovery in data --- Knowledge discovery in databases --- Mining, Data --- Database searching --- Data base management --- Data services (Database management) --- Database management services --- DBMS (Computer science) --- Generalized data management systems --- Services, Database management --- Systems, Database management --- Systems, Generalized database management --- Electronic data processing --- Computer software engineering --- Engineering --- Computer failures --- Computer malfunctions --- Computer systems --- Failure of computer systems --- System failures (Engineering) --- Fault-tolerant computing --- Informatics --- Science --- Failures --- Computer system performance. --- Management information systems --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software

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This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Computer science. --- Management information systems. --- Industrial management. --- Software engineering. --- Application software. --- Computer Science. --- Computer Appl. in Administrative Data Processing. --- Business Process Management. --- Information Systems Applications (incl. Internet). --- Software Engineering. --- Information systems. --- Computer software engineering --- Engineering --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Management --- Communication systems --- Business --- Data processing --- Management. --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Industrial organization --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software

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Office management --- Information systems --- Computer. Automation --- ICT (informatie- en communicatietechnieken) --- IR (information retrieval) --- bedrijfseconomie --- informatica --- bedrijfsadministratie --- informatiesystemen --- database management --- informatica management

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This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Information systems --- Computer. Automation --- informatica management