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Handbook of brand relationships
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ISBN: 0765623579 1315703882 1317469194 9786612554834 0765626489 1282554832 9781315703886 9781317469179 1317469178 9781317469186 1317469186 9780765623577 9781317469193 9781282554832 6612554835 9780765626486 Year: 2009 Publisher: Armonk, N.Y. Sharpe

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Abstract

Brand relationships are critical because they can enhance company profitability by lowering customer acquisition and retention costs. Featuring chapters by well-known marketing and psychology scholars, this is the first serious academic book to offer a psychological perspective on the meaning of and basis for brand relationships, as well as their effects.

The social psychology of consumer behaviour
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ISBN: 0335207227 0335207235 9780335207237 9780335207220 Year: 2005 Publisher: Maidenhead : Open University Press,

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* How do consumers process information? * How do they make choices and decisions? * How are decisions translated into actions of consumption? * How can marketing influence and respond to consumers? The Social Psychology of Consumer Behaviour illuminates an area of intense academic and wider interest, bringing together research and practical insights into how theories in social psychology can be applied to consumer behaviour. Core themes include information processing and social cognition, communication processes, attitude models, emotion, social identity theory, and action theory. Within each of the major areas of social psychology, a historical perspective is provided, current knowledge reviewed, theories and findings critiqued, and directions for future research appraised. The Social Psychology of Consumer Behaviour provides a deeper perspective than standard texts which tend to be either atheoretical, overly encyclopedic, or outdated. It considers why consumers buy what they do, and how they go about making individual and group decisions concerning consumption. The result is essential reading for students, researchers and practitioners in psychology and marketing, as well as for those in related fields such as public policy, public health, health psychology, political science and sociology.

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