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Many e-government initiatives introduce technology to improve efficiency and avoid potential human bias. Electronic tax filing (e-filing) is an important example, as developing countries increasingly adopt online submission of tax declarations to replace in-person submission to tax officials. This paper examines the impact of e-filing on compliance costs, tax payments, and bribe payments using experimental variation and data from Tajikistan firms. Firms that e-file have lower compliance costs, spending five fewer hours each month on fulfilling tax obligations. There are no significant average effects of e-filing on tax or bribe payments, but significant heterogeneity exists across firms by their baseline likelihood of tax evasion. Among firms previously more likely to evade, e-filing doubles tax payments, likely by disrupting collusion with officials. Conversely, among firms less likely to have been evading, e-filing reduces tax payments, suggesting that officials had previously required them to pay more. These firms also pay fewer bribes, as e-filing reduces opportunity for extortion. In all, the results indicate that e-filing reduces compliance costs and makes the distribution of tax payments across firms arguably more equitable.

Corruption --- De Facto Governments --- Democratic Government --- E-Government --- Economic Adjustment and Lending --- Electronic Tax Filing (E-Filing) --- Governance --- International Economics and Trade --- International Trade and Trade Rules --- Law and Development --- Macroeconomics and Economic Growth --- Public Sector Development --- Tax Law --- Taxation --- Taxation and Subsidies --- Technology

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In April 2014, the Government of Benin launched the entreprenant status, a simplified and free legal regime offered to small informal businesses to enter the formal economy. This paper presents the short-term results of a randomized impact evaluation testing three different versions of the entreprenant status on business registration decisions, each version including incremental incentives to registration: (i) information on the new legal status and its benefits, (ii) business training, counseling services, and support to open a bank account, (iii) tax mediation services. The study included 3,600 informal businesses operating with a fixed location in Cotonou, Benin, which were randomly allocated between three treatment groups and one control group. One year after the program launch, all versions of the program had significant impact on formalization rates. The impact was 9.1 percentage points in the first treatment group; 13 percentage points in the second group; and 15.8 percentage points in the last group. The program had a higher impact on male business owners, with more education, operating outside Dantokpa Market, in sectors other than trade, and that before being offered the incentives to formalization had characteristics similar to businesses that were already formal. Data from a second follow-up survey, which is expected to take place in March 2016, will explore the impacts on other outcomes, like business performances or access to banking.

Access to bank --- Account --- Accounting --- Administration --- Administrative process --- Advertising --- Artisans --- Bank account --- Bank financing --- Bank loan --- Banking system --- Beneficiaries --- Bookkeeping --- Budget --- Business --- Business activity --- Business entry --- Business environment --- Business facilitation --- Business in development --- Business management --- Business performance --- Business plan --- Business registration --- Business regulation --- Business services --- Business training --- Cash transfers --- Certificate --- Chamber of commerce --- Check --- Collateral --- Commerce --- Commercial bank --- Commercial law --- Communication --- Competitiveness --- Competitiveness and competition policy --- Contact information --- Contract --- Cost --- Customers --- Data --- Database --- Debit card --- Debt markets --- Deposit --- Developing countries --- Direct costs --- Dummy variable --- E-business --- Economic activity --- Electricity --- Enabling environment --- Enterprise development --- Exchange --- Finance --- Finance and financial sector development --- Financial products --- Financial statements --- Firm performance --- Future --- Good --- Human capital --- ID --- Impact evaluation --- Impacts --- Implementation --- Implementing agencies --- Information --- Information banks --- Information services --- Inspection --- Institution --- International bank --- International development --- International finance --- Legal environment --- Levy --- Liability --- License --- Limited liability --- Link --- Loan --- Market --- Medium enterprises --- Microenterprises --- Mobile phone --- Monitoring --- Network --- New markets --- One-stop shop --- Open access --- Option --- Ownership --- Performance --- Phone --- Phone number --- Private sector development --- Productivity --- Profit --- Protocol --- Quality --- Quality of services --- Registration process --- Registration system --- Result --- Returns --- Sales --- Selling --- Share --- Small business --- Tax --- Tax exemption --- Tax forms --- Tax obligations --- Tax rate --- Tax regime --- Tax system --- Technical assistance --- Trade sector --- Trading --- Transparency --- Turnover --- Unfair competition --- Uses --- Web

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Governments around the world have introduced reforms to attempt to make it easier for informal firms to formalize. However, most informal firms have not gone on to become formal, especially when tax registration is involved. A randomized experiment based around the introduction of the entreprenant legal status in Benin is used to provide evidence from an African context on the willingness of informal firms to register after introducing a simple, free registration process, and to test the effectiveness of supplementary efforts to enhance the presumed benefits of formalization by facilitating its links to government training programs, support to open bank accounts, and tax mediation services. Few firms register when just given information about the new regime, but 9.6 percentage points more register when they were visited in person and the benefits were explained. The full package of supplementary efforts boosts the impact on the formalization rate to 16.3 percentage points, demonstrating that enhancing the benefits of formalization does induce more firms to formalize. Firms that are larger, and that look more like formal firms to begin with, are more likely to formalize, providing guidance for better targeting of such policies. However, formalization appears to offer limited benefits to the firms, and the costs of personalized assistance are high, suggesting that such enhanced formalization efforts are unlikely to pass cost-benefit tests.

Informality --- Regulatory Simplification --- Small Enterprises