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'Organizational Citizenship Behavior' explores the character & causes of spontaneous, largely discretionary, often mundane contributions that participants make to organizational effectiveness.
Sociology of organization --- Organizational behavior --- Organizational effectiveness --- Psychology, Industrial --- Job satisfaction --- E-books --- Organizational behavior. --- Organizational effectiveness. --- Psychology, Industrial. --- Job satisfaction. --- Occupational satisfaction --- Work satisfaction --- Quality of work life --- Satisfaction --- Job enrichment --- Business psychology --- Industrial psychology --- Psychotechnics --- Industrial engineering --- Personnel management --- Psychology, Applied --- Industrial psychologists --- Management --- Organization --- Behavior in organizations --- Social psychology --- Comportement organisationnel --- Efficacité organisationnelle --- Psychologie du travail --- Satisfaction au travail
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The purpose of this handbook is to provide a broad and interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, proactive behavior, employee voice, and counterproductive work behavior. Chapters by leading scholars in the field address: (a) the conceptualization of OCBs; (b) the distinction between these behaviors and related constructs; (c) the antecedents, correlates, and consequences of these behaviors; (d) the mechanisms through which these behaviors influence organizational success and the boundary conditions limiting these effects; and (e) the methodological and measurement issues that are common when studying OCBs. In addition, this handbook has several chapters that explore the implications for managerial practice and career success. Finally, each of the chapters identifies substantive questions, methods, and issues for future research. The overarching goal of this handbook is to offer a single resource that will inform and inspire scholars, students, and practitioners of the origins of this construct, the current state of research on this topic, and potentially exciting avenues for future exploration.
Organizational behavior --- Psychology, Industrial --- Organizational effectiveness
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