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ISBN: 0201060515 Year: 1986 Publisher: Reading (Mass.) : Addison-Wesley,
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ISBN: 0201502828 Year: 1990 Publisher: Reading, Mass. Addison-Wesley
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ISBN: 002903079X Year: 1991 Publisher: New York (N.Y.): Free Press
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Production management --- Applied marketing --- Customer service --- Service industries --- Services (Industrie) --- Marketing --- 658.81 --- Customer services --- -Industries --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Sales organization --- Customer services. --- Marketing. --- -Sales organization --- 658.81 Sales organization --- -Customer service --- Services marketing
ISBN: 0684864940 Year: 2001 Publisher: New York Free Press
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Technological innovations - Management. --- Technological innovations --- Technologocial innovations - Marketing. --- Management. --- Marketing. --- Marketing --- Technologie --- Innovatie --- Management --- Veranderingsmanagement --- Technologiemanagement --- Financiewezen --- Maatschappij
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Year: 1995 Publisher: Cambridge (Mass.): Marketing Science Institute
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ISBN: 0965711439 Year: 2004 Publisher: Cambridge, Mass. : Marketing Science Institute,
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Services --- Customer services --- Evaluation --- Quality control. --- Evaluation.
ISBN: 9780618660643 061866064X 9780618660636 0618660631 Year: 2007 Publisher: Boston : Houghton Mifflin Company,
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Marketing research. --- Marketing --- Recherche
Book
Year: 1984 Publisher: Cambridge (Mass.): Marketing Science Institute
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Year: 2000 Publisher: Cambridge (Mass.): Marketing Science Institute
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ISBN: 0029357012 9780029357019 Year: 1990 Publisher: New York Free Press
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Marketing --- Customer services --- Service industries --- Quality control --- Mathematical models --- 658.81 --- 658.56 --- 659.011 --- 658.115.4 --- -#SBIB:35H511 --- #SBIB:35H201 --- #SBIB:IO --- Mathématiques Wiskunde --- Performance Prestatie --- Qualité Kwaliteitszorg --- Contrôle Controle --- Client Klant --- AA / International- internationaal --- 650 --- Industries --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Sales organization --- Quality control. Control of tool issue, materials, products etc. --- Publicity. Information work. Public relations--?.011 --- Industrie studies industriële goederen. Services and related industries --- -Mathematical models --- Kwaliteit van het openbaar bestuur --- Overheidsmanagement: technieken --- Theorieën en grondbeginselen. Management. --- Customer services. --- Mathematical models. --- 659.011 Publicity. Information work. Public relations--?.011 --- 658.56 Quality control. Control of tool issue, materials, products etc. --- 658.81 Sales organization --- #SBIB:35H511 --- Quality control&delete& --- Theorieën en grondbeginselen. Management --- Quality control. Control of tool issue, materials, products etc --- Service industries - Quality control - Mathematical models
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