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681.3 --- informatietechnologie --- integrale kwaliteitszorg --- bedrijfsprocessen --- Support services (Management) --- Computer networks --- -004.67 --- Communication systems, Computer --- Computer communication systems --- Data networks, Computer --- ECNs (Electronic communication networks) --- Electronic communication networks --- Networks, Computer --- Teleprocessing networks --- Data transmission systems --- Digital communications --- Electronic systems --- Information networks --- Telecommunication --- Cyberinfrastructure --- Electronic data processing --- Network computers --- Business support services --- Management --- Computerwetenschap --- Distributed processing --- ManagementComputerwetenschap --- 681.3* / / / / / / / / / / / / / / / / / / / / / / / / / / / / --- E-books --- -Management
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681.3 --- informatietechnologie --- integrale kwaliteitszorg --- bedrijfsprocessen --- Computerwetenschap --- Support services (Management) --- -004.67 --- Business support services --- ManagementManagement --- 681.3* / / / / / / / / / / / / / / / / / / / / / / / / / / / / --- E-books
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681.3 --- informatietechnologie --- integrale kwaliteitszorg --- bedrijfsprocessen --- Computerwetenschap --- Support services (Management) --- -004.67 --- Business support services --- ManagementManagement --- 681.3* / / / / / / / / / / / / / / / / / / / / / / / / / / / / --- E-books
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681.3 --- informatietechnologie --- integrale kwaliteitszorg --- bedrijfsprocessen --- Computerwetenschap --- ITIL --- Support services (Management) --- -004.67 --- Business support services --- Managementautomatisering --- Information Technology Infrastructure Library --- 681.3* / / / / / / / / / / / / / / / / / / / / / / / / / / / / --- 366.2 --- automatisering --- organisatieleer --- Computer networks --- Management --- Communication systems, Computer --- Computer communication systems --- Data networks, Computer --- ECNs (Electronic communication networks) --- Electronic communication networks --- Networks, Computer --- Teleprocessing networks --- Data transmission systems --- Digital communications --- Electronic systems --- Information networks --- Telecommunication --- Cyberinfrastructure --- Electronic data processing --- Network computers --- Distributed processing
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IT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL (the IT Infrastructure Library) is fast becoming an international de facto standard, providing a comprehensive, consistent and coherent set of best practices for IT Service Management, promoting a quality approach to achieving business effectiveness and efficiency in the use of information systems. Service support is the first book to emerge from this process.
Information technology --- -Customer services --- 658.72 --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Management --- ITIL(=IT Infrastructure Library) --- Telecommunicatiesystemen --- Bedrijfsorganisatie. --- ITIL(=IT Infrastructure Library). --- Telecommunicatiesystemen. --- 658.5 --- 658 --- 658 Business management, administration. Commercial organization --- Business management, administration. Commercial organization --- 658.5 Production engineering and planning. Design. Production management and control --- Production engineering and planning. Design. Production management and control --- infobib --- 658 Zaakvoering, administrat --- Zaakvoering, administrat
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