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If you've had a job any time during the last two decades you know companies are extremely interested in engaging employees. You may also know that engagement scores have been at an all-time low despite investment in these programs being at an all-time high. So what's going on here? Organizations around the world have been focusing on the effect, which is employee engagement, instead of the cause, which is employee experience. As a result most initiatives today are centered around short-term band aid solutions such as free food or flexible work hours instead of being focused on true organizational design. The Employee Experience Advantage provides the first comprehensive research-based look at how to optimize the three fundamental environments that shape employee experience. Thus creating an organization where people genuinely want to show up to work to perform their best.Written by futurist, keynote speaker, and best-selling author, Jacob Morgan, this eye-opening strategy guide takes you step by step through the entire process of purposefully designing a work experience to create a truly engaged workforce that unlocks business performance. After a foundational primer on the history and the current state of the movement to optimize employee experience, the book dives into in-depth explanations of the three employee experience environments: the physical, technological, and cultural environments. Then, it makes a bulletproof business case for investing in the transformation into an experiential organization, complete with insight and proven metrics gained from interviewing 150 executives, reviewing 150 studies and articles, and analyzing over 250 global organizations. Finally, an entire section looks at every practical piece of building employee experience into the architecture of your organization in order to produce tangible business results. An extensivecollection of case studies and firsthand examples from the leaders working at the forward-edge of employee experience provides peerless understanding of:How developing amazing employee experiences gives you an unfair advantage over the competition when it comes to talent.What employees care about most when it comes to culture, technology, and the physical work environment and how to give it to them.Why employee experience is the next massive area of investment for organizations around the world and what you can do to stay ahead of everyone else.Design amazing employee experiences, create an engaged workforce, and drive business results with The Employee Experience Advantage. Bron : http://www.bol.com

Personeelsmanagement --- Medewerkerstevredenheid --- Bedrijfscultuur

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Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now. How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce. Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work. Readers will learn: The trends shaping employee experience How to evaluate their own employee experience using the Employee Experience Score What the world's leading organizations are doing aro...

Vocational qualifications.

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"Leading with Vulnerability explores leadership vulnerability, meaning, why being a vulnerable leader is a huge strength instead of a weakness. It explores what vulnerability is, why it's so crucial for leaders, the impact it has on business, how to actually practice it, and provides stories and examples of leaders who have done so"-- Provided by publisher

Leadership --- Vulnerability (Personality trait) --- Psychological aspects.