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This new edition focuses on bias in health care and provides a variety of case examples related to the timely topics of unconscious bias and microaggressions encountered by patients, students, attending and resident physicians, nurses, staff, and advanced practice providers in various healthcare settings. The proliferation of literature on unconscious bias and microaggressions has raised public awareness around these concerns. This case compendium discusses strategies and addresses professional responses to bias in health care and extends beyond the individual patient and healthcare provider into the communities where biased assumptions and attitudes exist. Recognizing that ethnic minorities, the elderly, the poor, and persons with Medicaid coverage utilize the emergency department at higher rates than the general population, this compendium also builds upon the case studies from the first edition to cover a broader array of underserved minority groups.Diversity and Inclusion in Quality Patient Care: Your Story/Our Story – A Case-Based Compendium, 2nd Edition is an essential resource for attending and resident physicians, nurses, staff, advanced practice providers, and students in emergency medicine, primary care, and public health.

Minorities --- Medical care --- Emergency medicine. --- Emergency Medicine. --- Primary Care Medicine. --- Public Health. --- Medicine, Emergency --- Medicine --- Critical care medicine --- Disaster medicine --- Medical emergencies --- Primary care (Medicine). --- Public health. --- Community health --- Health services --- Hygiene, Public --- Hygiene, Social --- Public health services --- Public hygiene --- Social hygiene --- Health --- Human services --- Biosecurity --- Health literacy --- Medicine, Preventive --- National health services --- Sanitation --- Primary medical care --- Culturally Competent Care. --- Prejudice. --- Attitude of Health Personnel. --- Professional-Patient Relations. --- Contacting Clients --- Pharmacist-Patient Relations --- Professional Patient Relationship --- Client, Contacting --- Clients, Contacting --- Contacting Client --- Pharmacist Patient Relations --- Pharmacist-Patient Relation --- Professional Patient Relations --- Professional Patient Relationships --- Professional-Patient Relation --- Relation, Pharmacist-Patient --- Relation, Professional-Patient --- Relations, Pharmacist-Patient --- Relations, Professional-Patient --- Relationship, Professional Patient --- Relationships, Professional Patient --- Truth Disclosure --- Teach-Back Communication --- Staff Attitude --- Attitude, Staff --- Attitudes, Staff --- Health Personnel Attitude --- Health Personnel Attitudes --- Staff Attitudes --- Anti-Semitism --- Implicit Bias --- Islamophobia --- Anti Semitism --- Anti-Semitisms --- Bia, Implicit --- Bias, Implicit --- Islamophobias --- Prejudices --- Cross-Cultural Care --- Cultural Care --- Culturally Competent Health Care --- Culturally Congruent Care --- Care, Cross-Cultural --- Care, Cultural --- Care, Culturally Competent --- Care, Culturally Congruent --- Cross Cultural Care --- Clinical Competence --- Transcultural Nursing --- Cultural Competency --- Culturally Sensitive Care --- Care, Culturally Sensitive --- Culturally Sensitive Cares --- Primary care (Medicine)

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No other hospital department cares for patients as diverse as those who come to the Emergency Department (ED). These patients encompass all stages and positions of life and health. Many belong to distinct minority cultures defined by the patient's sexual orientation and gender identity, disability, spirituality, language, race, and ethnicity. It has been well documented that minorities experience inadequate emergency treatment and face poorer healthcare outcomes. Furthermore, research has established that the elderly, ethnic minorities, the poor, and persons with Medicaid coverage are more likely than other people to utilize the emergency department rather than primary care services. With the passage of the Affordable Care Act, particularly the Medicaid expansion, EDs across the United States are poised to care for an unprecedented number of underserved minorities. The need to equip emergency healthcare professionals to practice medicine that is culturally competent in the broadest possible sense has never been greater. Diversity and Inclusion in Quality Patient Care aims to fill this need.

Emergency Medical Services --- Public Health --- Health & Biological Sciences --- Nursing services --- Standards --- Quality control. --- Nursing agencies --- Services, Nursing --- Medical care --- Emergency medicine. --- Emergency Medicine. --- Primary Care Medicine. --- Public Health. --- Medicine, Emergency --- Medicine --- Critical care medicine --- Disaster medicine --- Medical emergencies --- Primary care (Medicine). --- Public health. --- Community health --- Health services --- Hygiene, Public --- Hygiene, Social --- Public health services --- Public hygiene --- Social hygiene --- Health --- Human services --- Biosecurity --- Health literacy --- Medicine, Preventive --- National health services --- Sanitation --- Primary medical care --- Culturally Competent Care. --- Prejudice. --- Attitude of Health Personnel. --- Professional-Patient Relations. --- Contacting Clients --- Pharmacist-Patient Relations --- Professional Patient Relationship --- Client, Contacting --- Clients, Contacting --- Contacting Client --- Pharmacist Patient Relations --- Pharmacist-Patient Relation --- Professional Patient Relations --- Professional Patient Relationships --- Professional-Patient Relation --- Relation, Pharmacist-Patient --- Relation, Professional-Patient --- Relations, Pharmacist-Patient --- Relations, Professional-Patient --- Relationship, Professional Patient --- Relationships, Professional Patient --- Truth Disclosure --- Teach-Back Communication --- Staff Attitude --- Attitude, Staff --- Attitudes, Staff --- Health Personnel Attitude --- Health Personnel Attitudes --- Staff Attitudes --- Anti-Semitism --- Implicit Bias --- Islamophobia --- Anti Semitism --- Anti-Semitisms --- Bia, Implicit --- Bias, Implicit --- Islamophobias --- Prejudices --- Cross-Cultural Care --- Cultural Care --- Culturally Competent Health Care --- Culturally Congruent Care --- Care, Cross-Cultural --- Care, Cultural --- Care, Culturally Competent --- Care, Culturally Congruent --- Cross Cultural Care --- Clinical Competence --- Transcultural Nursing --- Cultural Competency --- Culturally Sensitive Care --- Care, Culturally Sensitive --- Culturally Sensitive Cares

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No other hospital department cares for patients as diverse as those who come to the Emergency Department (ED). These patients encompass all stages and positions of life and health. Many belong to distinct minority cultures defined by the patient's sexual orientation and gender identity, disability, spirituality, language, race, and ethnicity. It has been well documented that minorities experience inadequate emergency treatment and face poorer healthcare outcomes. Furthermore, research has established that the elderly, ethnic minorities, the poor, and persons with Medicaid coverage are more likely than other people to utilize the emergency department rather than primary care services. With the passage of the Affordable Care Act, particularly the Medicaid expansion, EDs across the United States are poised to care for an unprecedented number of underserved minorities. The need to equip emergency healthcare professionals to practice medicine that is culturally competent in the broadest possible sense has never been greater. Diversity and Inclusion in Quality Patient Care aims to fill this need.

Hygiene. Public health. Protection --- Orthopaedics. Traumatology. Plastic surgery --- Human medicine --- volksgezondheid --- minderheden --- geneeskunde --- spoedgevallen --- EHBO (eerste hulp bij ongelukken)