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Tailored Learning addresses today's completely changed training realities in a unique way. Readers are offered a “fly on the wall” perspective as two seasoned learning professionals redesign a traditional, classroom-based new-hire sales training program for a networked, tech-savvy audience. By presenting multiple technology options in a structured way, readers discover the strengths and weaknesses of multiple solutions. Beginning with a redesign of the existing in person training program allows the client to truly understand the original objectives of the training program. This title explores various program re-design options using technology solutions to achieve the same learning objectives. The process culminates in the selection of the best blended delivery approach, based on organizational constraints, learner abilities, management support, and the timeline necessary to achieve learner success.

Sales personnel --- Commerce. --- Blended learning. --- Training of.