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Over the past few years the hospitality industry has become a lot more sustainable than it used to be. However, the industry's contribution to the sustainable development of our societies is still significantly smaller than it could be. This book specifically addresses the links between operations, tactics and strategy from a sustainable development perspective and moves beyond describing what is to reflect on what could be or even what should be, thus providing students with a concise guide for improving sustainability concepts and businesses in the hospitality industry. Each chapter uses specific cases and examples to reflect on different ways in which sustainability principles can be used for revisiting the host-guest relationship and improving the industry's business processes and models. In doing so, the book provides current and future professionals with guidelines, inspiration and a call for action to take sustainability within the hospitality industry to the next level, based on inclusiveness, equality and a sustainable relationship with our natural environment.

Hospitality industry --- Social responsibility of business. --- Sustainable tourism. --- Sustainable development. --- Development, Sustainable --- Ecologically sustainable development --- Economic development, Sustainable --- Economic sustainability --- ESD (Ecologically sustainable development) --- Smart growth --- Sustainable development --- Sustainable economic development --- Economic development --- Green tourism --- Tourism --- Business --- Corporate accountability --- Corporate responsibility --- Corporate social responsibility --- Corporations --- CSR (Corporate social responsibility) --- Industries --- Social responsibility, Corporate --- Social responsibility of industry --- Business ethics --- Issues management --- Service industries --- Management. --- Environmental aspects. --- Environmental aspects --- Social responsibility --- Social aspects --- Environmental protection. Environmental technology --- Planning (firm) --- MVO (maatschappelijk verantwoord ondernemen) --- hotelmanagement

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Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development.

Service industries --- Special events industry --- Tourism --- Hospitality industry --- Customer relations. --- Consumer satisfaction. --- Sustainable development. --- Customer services.

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This book provides a rich overview and takes a closer look at the current state of theory and practice in the field of sustainable business models. The chapters in this book examine and analyze existing and new approaches towards sustainable business models and showcase the implementation of sustainable business through both quantitative and qualitative studies, including several case studies and many practical examples. It approaches these issues from the standpoints of diverse business disciplines to yield new insights and ideas that are relevant from both an academic and professional perspective. In its essence, the book examines how firms’ value creation processes can be driven by sustainability and social responsibility and how this impacts business and society. Readers will find a range of sustainable business models that have been employed and are being pioneered in various industries around the globe – which are thoroughly investigated and discussed, and put into a comprehensive conceptual framework.

Business --- Social responsibility of business. --- Industrial management --- Environmental aspects. --- Business. --- Leadership. --- Sustainable development. --- Economic sociology. --- Business and Management. --- Sustainability Management. --- Business Strategy/Leadership. --- Corporate Social Responsibility. --- Sustainable Development. --- Organizational Studies, Economic Sociology. --- Corporate accountability --- Corporate responsibility --- Corporate social responsibility --- Corporations --- CSR (Corporate social responsibility) --- Industries --- Social responsibility, Corporate --- Social responsibility of industry --- Business ethics --- Issues management --- Social responsibility --- Social aspects --- Trade --- Economics --- Management --- Commerce --- Industrial management-Environmen. --- Social responsibility of busines. --- Ability --- Command of troops --- Followership --- Development, Sustainable --- Ecologically sustainable development --- Economic development, Sustainable --- Economic sustainability --- ESD (Ecologically sustainable development) --- Smart growth --- Sustainable development --- Sustainable economic development --- Economic development --- Environmental aspects --- Industrial management—Environmental aspects. --- Economic sociology --- Socio-economics --- Socioeconomics --- Sociology of economics --- Sociology

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Hospitality Experience offers you an exciting introduction to key aspects of hospitality management. The book's main strength is that it shows you step-by-step how to create and manage those unique hospitality experiences. By using the unique code from your book you will get access to the book's companion website: www.hospitalityexperience.noordhoff.nl. On this website you will find online tests and annotated exercises and questions. There are also study tips, flash cards and tables. The book has a very clear structure: 1 What is hospitality management? 2 Who are the players involved in it? 3 How to design, deliver and manage the ultimate hospitality experience? You will benefit from the book's integrated set of cases and examples. Hospitality Experience has been written by experienced teachers at Hotel Management Schools in the Netherlands and is therefore ideal for students enrolled in one of those degree programmes. Hospitality Experience is primarily designed for first-year students in Hospitality Management and Hotel Management majors, as well as related minors. But if you are an advanced student in Hospitality Management programs or a professional working in the business, this book will also be of great benefit to you.

Hospitality management --- 379.85.08 --- hospitality management --- hospitality --- hotelwezen --- Toerisme --- management --- Toerisme. --- management. --- Management.

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"This book discusses sustainability within the facility management industry, based on the realisation that most facility management businesses and departments actually find it hard to truly integrate sustainability into their strategies, tactics and day-to-day operations in a coherent way"--

Facility management --- Work environment --- Sustainable development --- Social responsibility of business --- Business --- Corporate accountability --- Corporate responsibility --- Corporate social responsibility --- Corporations --- CSR (Corporate social responsibility) --- Industries --- Social responsibility, Corporate --- Social responsibility of industry --- Business ethics --- Issues management --- Development, Sustainable --- Ecologically sustainable development --- Economic development, Sustainable --- Economic sustainability --- ESD (Ecologically sustainable development) --- Smart growth --- Sustainable economic development --- Economic development --- Climate, Workplace --- Environment, Work --- Places of work --- Work places --- Working conditions, Physical --- Working environment --- Workplace --- Workplace climate --- Workplace environment --- Worksite environment --- Environmental engineering --- Industrial engineering --- Facilities management --- Factory management --- Plant engineering --- Environmental aspects --- Social responsibility --- Social aspects