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This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.* The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections: Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability *Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled.

Online social networks. --- World Wide Web. --- Electronic social networks --- Social networking Web sites --- Virtual communities --- Social media --- Social networks --- Sociotechnical systems --- Web sites --- W3 (World Wide Web) --- Web (World Wide Web) --- World Wide Web (Information retrieval system) --- WWW (World Wide Web) --- Hypertext systems --- Multimedia systems --- Internet --- E-commerce. --- Application software. --- Computer organization. --- Artificial intelligence. --- Coding theory. --- Information theory. --- e-Commerce/e-business. --- Information Systems Applications (incl. Internet). --- Computer Systems Organization and Communication Networks. --- Artificial Intelligence. --- Coding and Information Theory. --- Computer Appl. in Social and Behavioral Sciences. --- Communication theory --- Communication --- Cybernetics --- Data compression (Telecommunication) --- Digital electronics --- Information theory --- Machine theory --- Signal theory (Telecommunication) --- Computer programming --- AI (Artificial intelligence) --- Artificial thinking --- Electronic brains --- Intellectronics --- Intelligence, Artificial --- Intelligent machines --- Machine intelligence --- Thinking, Artificial --- Bionics --- Cognitive science --- Digital computer simulation --- Electronic data processing --- Logic machines --- Self-organizing systems --- Simulation methods --- Fifth generation computers --- Neural computers --- Organization, Computer --- Electronic digital computers --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Commerce --- Information superhighway --- Electronic commerce.

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Ergodic theory. Information theory --- Mathematical control systems --- Programming --- Computer architecture. Operating systems --- Information systems --- Artificial intelligence. Robotics. Simulation. Graphics --- applicatiebeheer --- apps --- computers --- e-commerce --- KI (kunstmatige intelligentie) --- architectuur (informatica) --- informatietheorie

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.* The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections: Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability *Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled.

Ergodic theory. Information theory --- Mathematical control systems --- Programming --- Computer architecture. Operating systems --- Information systems --- Artificial intelligence. Robotics. Simulation. Graphics --- applicatiebeheer --- apps --- computers --- e-commerce --- KI (kunstmatige intelligentie) --- architectuur (informatica) --- informatietheorie --- AI (artificiële intelligentie)