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Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. The resulting information is needed in all phases of system specification, design, implementation, and operation. Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics.
Automatic speech recognition. --- Telephone systems --- Quality control. --- Telephony --- Telecommunication systems --- Mechanical speech recognizer --- Speech recognition, Automatic --- Pattern recognition systems --- Perceptrons --- Speech, Intelligibility of --- Speech perception --- Speech processing systems --- Computer engineering. --- Telecommunication. --- Computer science. --- Electrical Engineering. --- Signal, Image and Speech Processing. --- Communications Engineering, Networks. --- User Interfaces and Human Computer Interaction. --- Electric communication --- Mass communication --- Telecom --- Telecommunication industry --- Telecommunications --- Communication --- Information theory --- Telecommuting --- Computers --- Informatics --- Science --- Design and construction --- Electrical engineering. --- Signal processing. --- Image processing. --- Speech processing systems. --- User interfaces (Computer systems). --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Computational linguistics --- Electronic systems --- Modulation theory --- Oral communication --- Speech --- Telecommunication --- Singing voice synthesizers --- Pictorial data processing --- Picture processing --- Processing, Image --- Imaging systems --- Optical data processing --- Processing, Signal --- Information measurement --- Signal theory (Telecommunication) --- Electric engineering --- Engineering
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Mass communications --- Computer. Automation --- beeldverwerking --- informatica --- communicatietechnologie --- signaalverwerking
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Der Begriff der Qualität und der Gebrauchstauglichkeit hat eine herausragende Bedeutung in der Informations- und Kommunikationstechnik sowie der Informatik erlangt. In allen Phasen der Planung, Konzeption, Implementierung und Optimierung technischer Systeme und Dienste müssen Qualitätsaspekte berücksichtigt werden, damit die Benutzer eine optimale Qualität und Gebrauchstauglichkeit erfahren können. In diesem Buch wird die Qualität und Gebrauchstauglichkeit kommunikationstechnischer Systeme grundlegend behandelt. Dazu werden zunächst die notwendigen Begriffe eingeführt, und es werden Grundlagen der Psychophysik und der Psychometrie geschaffen. Darauf aufbauend wird der Kreislauf einer menschenorientierten Systementwicklung vorgestellt. Die Messung und Vorhersage von Qualität und Gebrauchstauglichkeit werden dann anhand praktischer Beispiele kommunikationstechnischer Systeme veranschaulicht. Hierbei werden insbesondere Systeme zur Informationsübertragung (Telefonie, VoIP, IP-TV), Sprachdialogsysteme, sowie multimodale Dialogsysteme behandelt. Abschließend werden Modelle zur Schätzung von Qualität und Gebrauchstauglichkeit in der Entwicklungsphase solcher Systeme vorgestellt. Das Buch richtet sich vorrangig an Leser mit einem technischen Hintergrund, beispielsweise in der Informatik, der Informationstechnik oder der Elektrotechnik. Darüber hinaus sind aber gleichermaßen auch Leser aus den Sprach- und Kommunikationswissenschaften, der Akustik, der Soziologie, dem Bereich Human Factors sowie aus anderen Wissensgebieten angesprochen. Es setzt keine besonderen Vorkenntnisse voraus.
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This pioneering book develops definitions and concepts related to Quality of Experience in the context of multimedia- and telecommunications-related applications, systems and services, and applies these to various fields of communication and media technologies. The editors bring together numerous key-protagonists of the new discipline “Quality of Experience” and combine the state-of-the-art knowledge in one single volume. .
User interfaces (Computer systems) --- Human-computer interaction. --- Application software --- Design. --- Development. --- Computer science. --- Telecommunication. --- Signal, Image and Speech Processing. --- User Interfaces and Human Computer Interaction. --- Communications Engineering, Networks. --- Electric communication --- Mass communication --- Telecom --- Telecommunication industry --- Telecommunications --- Communication --- Information theory --- Telecommuting --- Informatics --- Science --- Development of application software --- Computer-human interaction --- Human factors in computing systems --- Interaction, Human-computer --- Human engineering --- User-centered system design --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Signal processing. --- Image processing. --- Speech processing systems. --- User interfaces (Computer systems). --- Electrical engineering. --- Electric engineering --- Engineering --- Computational linguistics --- Electronic systems --- Modulation theory --- Oral communication --- Speech --- Telecommunication --- Singing voice synthesizers --- Pictorial data processing --- Picture processing --- Processing, Image --- Imaging systems --- Optical data processing --- Processing, Signal --- Information measurement --- Signal theory (Telecommunication)
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This pioneering book develops definitions and concepts related to Quality of Experience in the context of multimedia- and telecommunications-related applications, systems and services, and applies these to various fields of communication and media technologies. The editors bring together numerous key-protagonists of the new discipline “Quality of Experience” and combine the state-of-the-art knowledge in one single volume. .
Telecommunication technology --- Applied physical engineering --- Mass communications --- Computer science --- Computer. Automation --- beeldverwerking --- computers --- informatica --- multimedia --- tekstverwerking --- ingenieurswetenschappen --- computerkunde --- communicatietechnologie --- signaalverwerking
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Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. The resulting information is needed in all phases of system specification, design, implementation, and operation. Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics.
Mass communications --- Computer. Automation --- beeldverwerking --- informatica --- communicatietechnologie --- signaalverwerking
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The concept of quality and usability has gained importance in information and communication technology as well as in computer science. In all phases of planning, designing, implementing, and optimizing technical systems and services, quality aspects must be taken into account so that users can experience optimal quality and usability. In this book, the quality and usability of communication systems is addressed on a fundamental level. To this end, the necessary terms are first introduced, and the basics of psychophysics and psychometrics are established. Based on this, the cycle of human-oriented system development is presented. The measurement and prediction of quality and usability are then illustrated by practical examples of communication systems. In particular, systems for information transmission (telephony, VoIP, IP-TV), spoken dialog systems, and multimodal dialog systems are discussed. Finally, models for estimating quality and usability in the development phase of such systems are presented. The book is primarily aimed at readers with a technical background, for example in computer science, information technology, or electrical engineering. In addition, however, readers from linguistics and communication sciences, acoustics, sociology, human factors, and other fields of knowledge are equally addressed. It does not presuppose any special previous knowledge. This book is a translation of the original German 2nd edition Quality Engineering by Sebastian Möller, published by Springer-Verlag GmbH Germany, part of Springer Nature in 2017. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors.
Telecommunication technology --- Business policy --- Mass communications --- Programming --- Information systems --- Computer. Automation --- ICT (informatie- en communicatietechnieken) --- bedrijfseconomie --- informatica --- tekstverwerking --- informatica management --- communicatietechnologie --- interfaces
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Dieses Open-Access-essential schafft Orientierung, wenn Künstliche Intelligenz im klinischen Alltag eingesetzt wird. Die Herausforderungen werden anhand zweier Beispiele aus dem Bereich der Nephrologie erläutert, die ethisch und rechtlich reflektiert werden. Ein umfangreicher Empfehlungsteil schließt diesen durchweg interdisziplinär erarbeiteten Band ab. Die Autor:innen Alle Autor:innen sind Teil des vom Bundesministerium für Bildung und Forschung geförderten Forschungsprojektes vALID Peter Dabrock ist seit 2010 Professor für Systematische Theologie II (Ethik) am Fachbereich Theologie der Friedrich-Alexander-Universität Erlangen-Nürnberg. Von 2016 bis 2020 war er Vorsitzender des Deutschen Ethikrates. David Samhammer ist Soziologe und Wissenschaftlicher Mitarbeiter am selben Lehrstuhl. Das Autorenteam umfasst weiterhin als Mediziner Klemens Budde und Bilgin Osmanodja aus der Medizinischen Klinik mit Schwerpunkt Nephrologie und internistische Intensivmedizin an der Charité - Universitätsmedizin Berlin und als Jurist:innen Susanne Beck, Simon Gerndt und Michelle Faber von der Leibniz Universität Hannover. Sebastian Möller leitet den Forschungsbereich "Speech and Language Technology" am Deutschen Forschungszentrum für Künstliche Intelligenz Berlin, dessen Mitglieder Aljoscha Burchardt und Roland Roller das Autorenteam abrunden.
Medical ethics. --- Nephrology. --- Nursing ethics. --- Nurses --- Nursing --- Professional ethics --- Medical ethics --- Internal medicine --- Kidneys --- Biomedical ethics --- Clinical ethics --- Ethics, Medical --- Health care ethics --- Medical care --- Medicine --- Bioethics --- Nursing ethics --- Social medicine --- Moral and ethical aspects --- Public health. --- Medical care. --- Medical Ethics. --- Technology --- Public Health. --- Health Care. --- Nursing Ethics. --- Ethics of Technology. --- Moral and ethical aspects. --- Technology and ethics --- Delivery of health care --- Delivery of medical care --- Health care --- Health care delivery --- Health services --- Healthcare --- Medical and health care industry --- Medical services --- Personal health services --- Public health --- Community health --- Hygiene, Public --- Hygiene, Social --- Public health services --- Public hygiene --- Social hygiene --- Health --- Human services --- Biosecurity --- Health literacy --- Medicine, Preventive --- National health services --- Sanitation
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