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Despite the extraordinary advances in digital and communication technology over recent years, we know very little about the way these complex systems affect everyday work and interaction. This book seeks to explore these issues through a series of video-based field studies. It begins by discussing the introduction of basic information systems in general medical practice and ends with an exploration of interpersonal communication in advanced media spaces; in the process also looking at news production, the control room of London Underground and computer aided design in architectural practice. Social interaction forms a particular focus of these studies as they explore the way individuals use various tools and technologies and coordinate their actions and activities with each other. The authors also show how video-based field studies of work and interaction can inform the design, development and deployment of new technology, in this valuable new resource for academics, researchers and practitioners.

Information technology - Social aspects. --- Technology. --- Technology - General --- Engineering & Applied Sciences --- Information technology --- Technology --- Social aspects. --- Health Sciences --- Psychiatry & Psychology --- Technologie de l'information --- Aspect social.

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Workplace studies are of growing significance to people in a broad range of academic disciplines and professions, in particular those involved in the development of new technologies. This ground breaking book, first published in 2000, brings together key researchers in Europe and the US to discuss critical issues in the study of the workplace and to outline developments in the field. The collection is divided into two parts. Part I contains a number of detailed case studies that not only provide an insight into the issues central to workplace studies but also some of the problems involved in carrying out such research. Part II focuses on the interrelationship between workplace studies and the design of new technologies. This book provides a valuable, multidisciplinary synthesis of the key issues and theoretical developments in workplace studies and a guide to the implications of such research for new technology design and the workplace.

Organizational change --- Technological innovations --- Communication in design. --- Communication and technology. --- Changement organisationnel --- Innovations --- Communication en design --- Communication et technologie --- Management. --- Employee participation. --- Gestion --- Participation du personnel --- Social Sciences --- Sociology --- Technology and communication --- Technology --- Design --- Employee participation in technological innovations --- Inventions, Employees' --- CHANGEMENT ORGANISATIONNEL --- INNOVATION TECHNOLOGIQUE --- COMMUNICATION ET TECHNOLOGIE --- ENVIRONNEMENT DE TRAVAIL --- MANAGEMENT --- PARTICIPATION DES SALARIES

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Provides practical guidance for both students and academics on how to use video in qualitative research, how to address the problems and issues that arise in undertaking video-based field studies and how to subject video recordings to detailed scrutiny and analysis.

Social sciences --- Qualitative research --- Video recording. --- Research --- Audio-visual aids. --- Audio-visual aids.