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• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Business management

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• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Give your front-line call center staff the training they need!.

Call centers. --- Customer relations. --- Customer services. --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Business --- Public relations --- Consumer affairs departments --- Customer advisory boards --- Relationship marketing --- Telephone stations