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This book brings together the insights from three different areas, Information Seeking and Retrieval, Cognitive Psychology, and Behavioral Economics, and shows how this new interdisciplinary approach can advance our knowledge about users interacting with diverse search systems, especially their seemingly irrational decisions and anomalies that could not be predicted by most normative models. The first part "Foundation" of this book introduces the general notions and fundamentals of this new approach, as well as the main concepts, terminology and theories. The second part "Beyond Rational Agents" describes the systematic biases and cognitive limits confirmed by behavioral experiments of varying types and explains in detail how they contradict the assumptions and predictions of formal models in information retrieval (IR). The third part "Toward A Behavioral Economics Approach" first synthesizes the findings from existing preliminary research on bounded rationality and behavioral economics modeling in information seeking, retrieval, and recommender system communities. Then, it discusses the implications, open questions and methodological challenges of applying the behavioral economics framework to different sub-areas of IR research and practices, such as modeling users and search sessions, developing unbiased learning to rank and adaptive recommendations algorithms, implementing bias-aware intelligent task support, as well as extending the conceptualization and evaluation on IR fairness, accountability, transparency and ethics (FATE) with the knowledge regarding both human biases and algorithmic biases. This book introduces a behavioral economics framework to IR scientists seeking a new perspective on both fundamental and new emerging problems of IR as well as the development and evaluation of bias-aware intelligent information systems. It is especially intended for researchers working on IR and human-information interaction who want to learn about the potential offered by behavioral economics in their own research areas.
Information retrieval --- Cognitive psychology --- Industrial psychology --- Programming --- Information systems --- Computer. Automation --- gedrag (mensen) --- informatica --- cognitieve psychologie --- informatiesystemen --- interfaces
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Since user study design has been widely applied in search interactions and information retrieval (IR) systems evaluation studies, a deep reflection and meta-evaluation of interactive IR (IIR) user studies is critical for sharpening the instruments of IIR research and improving the reliability and validity of the conclusions drawn from IIR user studies. To this end, we developed a faceted framework for supporting user study design, reporting, and evaluation based on a systematic review of the state-of-the-art IIR research papers recently published in several top IR venues (n=462). Within the framework, we identify three major types of research focuses, extract and summarize facet values from specific cases, and highlight the under-reported user study components which may significantly affect the results of research. Then, we employ the faceted framework in evaluating a series of IIR user studies against their respective research questions and explain the roles and impacts of the underlying connections and "collaborations" among different facet values. Through bridging diverse combinations of facet values with the study design decisions made for addressing research problems, the faceted framework can shed light on IIR user study design, reporting, and evaluation practices and help students and young researchers design and assess their own studies.
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This book brings together the insights from three different areas, Information Seeking and Retrieval, Cognitive Psychology, and Behavioral Economics, and shows how this new interdisciplinary approach can advance our knowledge about users interacting with diverse search systems, especially their seemingly irrational decisions and anomalies that could not be predicted by most normative models. The first part “Foundation” of this book introduces the general notions and fundamentals of this new approach, as well as the main concepts, terminology and theories. The second part “Beyond Rational Agents” describes the systematic biases and cognitive limits confirmed by behavioral experiments of varying types and explains in detail how they contradict the assumptions and predictions of formal models in information retrieval (IR). The third part “Toward A Behavioral Economics Approach” first synthesizes the findings from existing preliminary research on bounded rationality and behavioral economics modeling in information seeking, retrieval, and recommender system communities. Then, it discusses the implications, open questions and methodological challenges of applying the behavioral economics framework to different sub-areas of IR research and practices, such as modeling users and search sessions, developing unbiased learning to rank and adaptive recommendations algorithms, implementing bias-aware intelligent task support, as well as extending the conceptualization and evaluation on IR fairness, accountability, transparency and ethics (FATE) with the knowledge regarding both human biases and algorithmic biases. This book introduces a behavioral economics framework to IR scientists seeking a new perspective on both fundamental and new emerging problems of IR as well as the development and evaluation of bias-aware intelligent information systems. It is especially intended for researchers working on IR and human-information interaction who want to learn about the potential offered by behavioral economics in their own research areas.
Information storage and retrieval systems. --- Economics—Psychological aspects. --- User interfaces (Computer systems). --- Human-computer interaction. --- Cognitive psychology. --- Information Storage and Retrieval. --- Behavioral Economics. --- User Interfaces and Human Computer Interaction. --- Cognitive Psychology. --- Psychology, Cognitive --- Cognitive science --- Psychology --- Computer-human interaction --- Human factors in computing systems --- Interaction, Human-computer --- Human engineering --- User-centered system design --- User interfaces (Computer systems) --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Automatic data storage --- Automatic information retrieval --- Automation in documentation --- Computer-based information systems --- Data processing systems --- Data storage and retrieval systems --- Discovery systems, Information --- Information discovery systems --- Information processing systems --- Information retrieval systems --- Machine data storage and retrieval --- Mechanized information storage and retrieval systems --- Computer systems --- Electronic information resources --- Data centers --- Digital libraries --- Information organization --- Information retrieval --- Economics --- Psychological aspects. --- Behavioral economics --- Behavioural economics
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