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Fundamentals of total quality management : process analysis and improvement
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Authors:
Dahlgaard, Jens J.
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Kristensen, Kai
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Kanji, Gopal K.
ISBN: 0412570602 Year: 1998 Publisher: London Weinheim New York Chapman & Hall
ISBN: 0412570602 Year: 1998 Publisher: London Weinheim New York Chapman & Hall
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Abstract
Keywords
Integrale kwaliteitszorg --- Management par la qualité totale --- Qualité totale --- Total quality management --- Qualité totale
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