Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Mediation --- Conflict management --- Dispute resolution (Law) --- Médiation --- Gestion des conflits --- Règlement de conflits --- Médiation --- Règlement de conflits --- Mediation - United States --- Conflict management - United States --- Dispute resolution (Law) - United States

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed 'behind the scenes' in such forms as avoidance, toleration, gossip, and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness.

Interpersonal conflict. --- Mediation. --- Conflict management. --- Organizational sociology. --- 65.01 --- Conflict management --- Interpersonal conflict --- Mediation --- Organizational sociology --- Condition féminine Positie van de vrouw --- Négociation Onderhandeling --- Comportement psychologique du personnel Psychologisch gedrag van het personeel --- Conflits (gestion) Conflicthantering --- Relations humaines Menselijke relaties --- Organization (Sociology) --- Organization theory --- Sociology of organizations --- Sociology --- Bureaucracy --- Good offices (Mediation) --- Dispute resolution (Law) --- Conflict, Interpersonal --- Conflict (Psychology) --- Interpersonal relations --- Social conflict --- Conflict control --- Conflict resolution --- Dispute settlement --- Management of conflict --- Managing conflict --- Management --- Negotiation --- Problem solving --- Crisis management --- Methods and methodology. Theory and practice of organization --- Law and legislation --- 65.01 Methods and methodology. Theory and practice of organization

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

"Understand the context of negotiations to achieve better resultsNegotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context--of organizational culture, of prior negotiations, of power relationships--that dictates which issues are negotiable and by whom. When we negotiate for new opportunities or increased flexibility, we never do it in a vacuum. We challenge the status quo and we build out the path for others to negotiate those issues after us. In this way, negotiating for ourselves at work can create small wins that can grow into something bigger, for ourselves and our organizations. Seen in this way, negotiation becomes a tool for addressing ineffective practices and outdated assumptions, and for creating change.Small Wins, Big Gains offers practical advice for managing your own workplace negotiations: how to get opportunities, promotions, flexibility, buy-in, support, and credit for your work. It does so within the context of organizational dynamics, recognizing that to negotiate with someone who has more power adds a level of complexity. This is true when we negotiate with our managers, and it's also true for women and people of color who are even more likely to meet with resistance. Small Wins, Big Gains is rooted in real-life cases of professionals from a wide range of industries and organizations, both national and international. Strategies to get the other person to the table and engage in creative problem solving, even when they are reluctant to do so Tips on how to recognize opportunities to negotiate, bolster your confidence prior to the negotiation, turn 'asks' into a negotiation, and advance negotiations that get "stuck" A rich examination of research on negotiation, conflict management, and gender Videos that walk you through difficult negotiation scenarios step-by-step By using these strategies, you can negotiate successfully for your job and your career; in a larger field, you can also alter organizational practices and policies that impact others"--

Negotiation in business. --- Negotiation.

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

E-books