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Verbetermeters voor dienstverleners: stuur- en kengetallen voor kennisintensieve organisaties
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Authors:
Barnhoorn-Verheugen, Kirsten
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Kerklaan, Leo A.F.M.
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van Kleef, F.P.J.
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Kingma, Jan
ISBN: 9026721129 Year: 1997 Publisher: Deventer Kluwer
ISBN: 9026721129 Year: 1997 Publisher: Deventer Kluwer
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Abstract
Keywords
658.5 --- 338.46 --- Productiebeleid --- Dienstensector --- Service industry --- Business policy
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