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This dissertation by Elin Karlsson examines the legitimacy and perception of work-related assessments and official decisions within the sickness insurance system. It explores interactions between clients and stakeholders, focusing on clients' understanding and acceptance of procedures. The study employs theoretical concepts such as social validity, social insurance literacy, and moral hazard to analyze clients' perceptions. The research aims to provide empirical and theoretical insights into how these interactions influence the perception of fairness and legitimacy in sickness insurance procedures. The intended audience includes academics, policymakers, and professionals involved in health and social insurance systems.

Social perception. --- Moral hazard.