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"Through a unique interdisciplinary perspective on quality management in health care, this text covers operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from primary care clinics, hospital laboratories, public health departments, and academic health centers"--

Medical care --- Total quality management --- Quality Assurance, Health Care --- Quality Improvement --- Quality control.

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This book focuses exclusively on the surgical patient and on the perioperative environment with its unique socio-technical and cultural issues. It covers preoperative, intraoperative, and postoperative processes and decision making and explores both sharp-end and latent factors contributing to harm and poor quality outcomes. It is intended to be a resource for all healthcare practitioners that interact with the surgical patient. The first section presents foundational principles of safety science and related social science. The second exposes barriers to achieving optimal surgical outcomes and details the various errors and events that occur in the perioperative environment. The third section contains prescriptive and proactive tools and ways to eliminate errors and harm. The final section focuses on developing continuous quality improvement programs with an emphasis on safety and reliability. Surgical Patient Care: Improving Safety, Quality and Value targets an international audience which includes all hospital, ambulatory and clinic-based operating room personnel as well as healthcare administrators and managers, directors of risk management and patient safety, health services researchers, and individuals in higher education in the health professions.

Medicine. --- Health administration. --- Surgery. --- Medicine & Public Health. --- General Surgery. --- Health Administration. --- Therapeutics, Surgical. --- Surgical diseases --- Surgical therapeutics --- Treatment --- Surgery --- Therapeutics --- Practice of medicine. --- Medical practice --- Practice of medicine --- Physician practice acquisitions --- Surgery, Primitive --- Medicine