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This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.
Public administration. --- Public policy. --- Demography. --- Application software. --- Social policy. --- Public Administration. --- Public Policy. --- Information Systems Applications (incl. Internet). --- Social Policy. --- National planning --- State planning --- Economic policy --- Family policy --- Social history --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Historical demography --- Social sciences --- Population --- Vital statistics --- Public Administration --- Public Policy --- Demography --- Information Systems Applications (incl. Internet) --- Social Policy --- Population and Demography --- Information Systems Applications (incl.Internet) --- Co-creation --- Civic engagement --- Open data --- Digital public service --- Geron-technology --- Digital innovation --- MobileAge --- Open Access --- Public administration --- Population & demography --- Information retrieval --- Internet searching --- Political economy --- Social & ethical issues --- Central / national / federal government policies
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Available open access digitally under CC-BY-NC-ND licence. Written in an engaging dialogue format, this book introduces readers to emerging themes and future directions in the interdisciplinary field of data studies. It will be a key resource for scholars and students who require a cutting-edge guide to this rapidly evolving area of research.
Data mining. --- Technology --- SOCIAL SCIENCE / Technology Studies. --- Sociological aspects.
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Social policy --- Demography --- Economic policy and planning (general) --- Public administration --- Programming --- Computer architecture. Operating systems --- applicatiebeheer --- apps --- demografie --- welzijnsbeleid --- sociaal beleid --- administratie --- architectuur (informatica)
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This Open Access book examines the ambivalences of data power. Firstly, the ambivalences between global infrastructures and local invisibilities challenge the grand narrative of the ephemeral nature of a global data infrastructure. They make visible local working and living conditions, and the resources and arrangements required to operate and run them. Secondly, the book examines ambivalences between the state and data justice. It considers data justice in relation to state surveillance and data capitalism, and reflects on the ambivalences between an “entrepreneurial state” and a “welfare state”. Thirdly, the authors discuss ambivalences of everyday practices and collective action, in which civil society groups, communities, and movements try to position the interests of people against the “big players” in the tech industry. The book includes eighteen chapters that provide new and varied perspectives on the role of data and data infrastructures in our increasingly datafied societies.
Media studies --- Sociology --- data infrastructure --- data literacy --- surveillance --- algorithms --- data capitalism --- critical data research --- deep mediatization --- big data --- postcolonial data
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Das Open-Access-Buch versteht sich als Einladung über diverse Zukünfte datafizierter Schule nachzudenken. An der Schnittstelle von Bildungsforschung, Erziehungswissenschaft, Soziologie, Informatik und Kommunikationswissenschaft untersuchen wir mit Blick auf Ambivalenzen die Produktion, Sammlung, Distribution und Verwendung von Daten im Schulsystem. Mit einem qualitativen, schnittstellenübergreifenden, interdisziplinären Ansatz beforschen wir Datafizierung aus Critical Data Studies Perspektive und diskutieren theoretische sowie methodische Herausforderungen der Datafizierungsforschung. Die Herausgeber*innen Dr. Annekatrin Bock leitet das Forschungsteam "Medien in der Schule" am Leibniz-Institut für Bildungsmedien | Georg-Eckert-Institut in Braunschweig. Prof. Dr. Andreas Breiter ist Wissenschaftlicher Direktor des Instituts für Infor- mationsmanagement Bremen und Professor an der Universität Bremen. Prof. Dr. Sigrid Hartong ist Professorin für Soziologie (Transformation von Governance) an der Helmut-Schmidt-Universität Hamburg. Dr. Juliane Jarke forscht am Institut für Informationsmanagement Bremen und dem Forschungszentrum ZEMKI | Universität Bremen. Dr. Sieglinde Jornitz arbeitet am DIPF | Leibniz-Institut für Bildungsforschung und Bildungsinformation in Frankfurt am Main. Dipl.-Inf. Angelina Lange ist wissenschaftliche Mitarbeiterin am Institut für Informationsmanagement Bremen. Prof. Dr. Felicitas Macgilchrist ist Abteilungsleitung am Leibniz-Institut für Bildungsmedien | Georg-Eckert-Institut in Braunschweig und Professorin an der Georg-August-Universität Göttingen.
Schools. --- Digital media. --- Educational sociology. --- Application software. --- School and Schooling. --- Digital and New Media. --- Sociology of Education. --- Computer and Information Systems Applications. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Education and sociology --- Social problems in education --- Society and education --- Sociology, Educational --- Sociology --- Education --- Electronic media --- New media (Digital media) --- Mass media --- Digital communications --- Online journalism --- Public institutions --- Aims and objectives
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Algorithms have risen to become one, if not the central technology for producing, circulating, and evaluating knowledge in multiple societal arenas. In this book, scholars from the social sciences, humanities, and computer science argue that this shift has, and will continue to have, profound implications for how knowledge is produced and what and whose knowledge is valued and deemed valid. To attend to this fundamental change, the authors propose the concept of algorithmic regimes and demonstrate how they transform the epistemological, methodological, and political foundations of knowledge production, sensemaking, and decision-making in contemporary societies. Across sixteen chapters, the volume offers a diverse collection of contributions along three perspectives on algorithmic regimes: the methods necessary to research and design algorithmic regimes, the ways in which algorithmic regimes reconfigure sociotechnical interactions, and the politics engrained in algorithmic regimes.
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