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Subject cataloging --- Subject headings --- 025.4.01 --- Controlled vocabularies (Subject headings) --- Headings, Subject --- Indexing vocabularies --- Lists of subject headings --- Structured vocabularies (Subject headings) --- Subject authorities (Information retrieval) --- Subject authority files (Information retrieval) --- Subject authority records (Information retrieval) --- Subject heading lists --- Subject headings, English --- Vocabularies, Controlled (Subject headings) --- Vocabularies, Structured (Subject headings) --- Thesauri (Controlled vocabularies) --- Authority files (Information retrieval) --- FRSAD (Conceptual model) --- Subject analysis --- Cataloging --- Content analysis (Communication) --- Indexing --- Onderwerpsontsluiting: grondslagen en methoden. Notatie. Facettentheorie --- Cataloging. --- Descriptive cataloging --- Rules --- 025.4.01 Onderwerpsontsluiting: grondslagen en methoden. Notatie. Facettentheorie --- Rules. --- Congresses --- Subject cataloging - Congresses --- Subject headings - Congresses
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For several years the concept of ""virtual client"" or ""virtual customer"" has been part of the world of libraries and information services. This publication contains the proceedings of a satellite meeting on this topic, organized by the Management and Marketing Section of IFLA and held in Sao Paulo, Brazil in August 2004. It contains papers from more general points of views such as the democratization of access to digital information to more specific questions such as virtual libraries and new services, not forgetting user and librarian education, web site design, more specialized information
Electronic reference services (Libraries) --- Services de référence électroniques --- Internet access for library users --- Bibliotheques --- Relations avec la clientele --- Internet dans les bibliotheques --- Bibliotheques virtuelles --- Utilisateurs des bibliotheques --- Satisfaction des utilisateurs --- Electronic reference services (Libraries). --- Information services. --- Internet access for library users. --- Internet in library reference services. --- Libraries. --- Libraries and the Internet. --- BPB0510 --- 024-052 --- Bibliotheekgebruikers. Benutzerforschung. User Studies --- 024-052 Bibliotheekgebruikers. Benutzerforschung. User Studies --- Services de référence électroniques --- 021.63*2 --- 021.63*2 Bibliotheeknetten en WWW, Internet, GOPHER --- Bibliotheeknetten en WWW, Internet, GOPHER --- Customer relations --- Information services --- Libraries --- Library Internet access for users --- Public access to the Internet in libraries --- User access to the Internet in libraries --- Library users --- Multimedia library services --- Public access computers in libraries --- Data collection services --- Information brokers --- Information centers --- Information science service organizations --- Information service providers --- Providers of information services --- Information retrieval --- Information science --- Documentation --- Research --- Business --- Public relations --- Consumer affairs departments --- Customer advisory boards --- Relationship marketing --- Public institutions --- Librarians --- Management --- Marketing --- Library automation --- Computer architecture. Operating systems --- Documentation, Services de --- Relations publiques --- Gestion --- Digital libraries --- Bibliothèques virtuelles --- Bibliothèques --- Congresses --- Congrès --- Relations avec la clientèle --- Internet dans les bibliothèques --- Utilisateurs des bibliothèques --- Intelligence work (provision of services) --- Informatiebemiddeling. --- Digital libraries. --- Libraries - Public relations - Congresses. --- Customer relations - Management - Congresses. --- Information services - Marketing - Congresses. --- Internet access for library users - Congresses. --- Bibliotheques - Relations publiques - Congres. --- Relations avec la clientele - Gestion - Congres. --- Documentation, Services de - Gestion - Congres. --- Internet dans les bibliotheques - Congres. --- Bibliotheques virtuelles - Congres. --- Utilisateurs des bibliotheques - Congres. --- Bibliotheques - Satisfaction des utilisateurs - Congres.
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Library automation --- Alphabetical cataloguing --- Cataloging of foreign language publications --- Foreign language publications --- Machine-readable bibliographic data --- Catalogage --- Publications en langues étrangères --- Données bibliographiques lisibles par machine --- Data processing --- Congresses --- Informatique --- Congrès --- Information storage and retrieval systems --- Character sets (Data processing) --- Congresses. --- Bibliography --- -Character sets (Data processing) --- -Foreign language publications --- -Information storage and retrieval systems --- -Character codes (Data processing) --- Coded character sets (Data processing) --- Programming languages (Electronic computers) --- Sets, Character (Data processing) --- Symbol sets (Data processing) --- Alphabet --- Signs and symbols --- Bibliographic data in machine-readable form --- Bibliographic records on magnetic tape --- Cataloging data in machine-readable form --- Computer-stored bibliographic data --- Machine-readable cataloging data --- Databases --- Automatic data storage --- Automatic information retrieval --- Automation in documentation --- Computer-based information systems --- Data processing systems --- Data storage and retrieval systems --- Discovery systems, Information --- Information discovery systems --- Information processing systems --- Information retrieval systems --- Machine data storage and retrieval --- Mechanized information storage and retrieval systems --- Computer systems --- Electronic information resources --- Data libraries --- Digital libraries --- Information organization --- Information retrieval --- -Congresses --- -Data processing --- -Congresses. --- Character sets --- Cataloging --- Publications en langues étrangères --- Données bibliographiques lisibles par machine --- Congrès --- -Bibliographic data in machine-readable form --- Character codes (Data processing) --- Data processing&delete& --- Bibliography&delete& --- Foreign language publications&delete& --- Standards --- Data centers --- Cataloging of foreign language publications - Data processing - Congresses. --- Information storage and retrieval systems - Foreign language publications - Congresses. --- Foreign language publications - Bibliography - Data processing - Congresses. --- Machine-readable bibliographic data - Congresses. --- Character sets (Data processing) - Congresses.
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