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Culture is widely acknowledged as a most prominent make-or-break factor of knowledge management systems implementation projects. Behavioral and organizational change management are critical to achieve a good fit between human factors and technology. Hauke Heier examines how technology-facilitated knowledge management initiatives can establish supportive knowledge-intensive cultures. Based on an explorative case study of a four-year implementation and change management project in the electrical engineering and electronics industry, he investigates the explanatory power of two complementary change management frameworks in the new setting of knowledge management systems. Thus, this study contributes to the development of theory and managerial practice - toward a culture change-based implementation framework.
Knowledge management --- Management information systems --- Organizational change --- Organizational learning --- Management --- Business & Economics --- Management Theory --- Theses --- Learning organizations --- Learning --- Communities of practice --- Management of knowledge assets --- Information technology --- Intellectual capital --- Siemens Aktiengesellschaft --- Siemens AG --- Siemens (Firm) --- Siemens & Halske --- Information resources management --- Business. --- Management science. --- Management. --- Business and Management, general. --- Administration --- Industrial relations --- Organization --- Trade --- Economics --- Commerce --- Industrial management --- Quantitative business analysis --- Problem solving --- Operations research --- Statistical decision
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Die Aufgaben im IT-Management ändern sich rasant. Während bisher der CIO hauptsächlich den ordentlichen Betrieb der IT sicherstellen musste, stehen heute und in Zukunft immer stärker die Verbesserung der Performanz und Effektivität aller Unternehmensbereiche auf der Agenda. Ziel dieses Buches ist es, die geänderte Rolle des CIO vor dem Hintergrund grundlegender Entwicklungen und Trends aufzuzeigen. Wie kann der CIO mit bestimmten Entscheidungen auf neue Herausforderungen reagieren? Im ersten Teil des Buches werden grundlegende Trends dargestellt, die eine veränderte CIO-Rolle bedingen. Im zweiten Teil des Buches werden dann verschiedene Entscheidungsfelder als Reaktion auf diese Trends dargestellt, die auf die Position - bzw. die Entscheidungsmöglichkeiten - des CIO's zugeschnitten sind.
Management information systems. --- Computer science. --- Computers. --- Application software. --- Management. --- Industrial management. --- Management of Computing and Information Systems. --- Information Systems and Communication Service. --- Information Systems Applications (incl. Internet). --- Innovation/Technology Management. --- Information technology
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